Process owner

All Posting Locations: Massillon, OH, US

Job Functions: Manufacturing

Date Published: August 18, 2025

Ref#: R-95717

ABOUT THE ROLE

Job Description

The Process Owner is a member of the plant leadership team and plays a key role in providing management and leadership to deliver business results and operational improvements. Under the direction of the Business Unit Manager, the Process Owner is responsible for the day-to-day manufacturing operations for an assigned area and shift.

Key Components of the role

• Provides Management and leadership to deliver business results and operational improvements.
• Responsible for the day to day manufacturing needs for their assigned area
• Achieve safety, quality productivity, efficiency, customer service, cost and employee engagement objectives through both individual and team contributions
• Provides direction, leadership, development and support to direct reports through empowerment, team-work, on-the-job assignments, and continuous improvement projects and initiatives
• Develops, implements and promotes safety programs and safe work practices through involvement in plant safety team programs and initiatives.
• Promotes sound employee and labor relations within the department by developing and maintaining an effective organization with qualified personal.
• Develops, promotes and supports continuous improvement and other cross functional initiatives.
• Owns and Leads the implementation of the QRMP (Quality Risk Management Process) standard as outlined in the plant accountability list
• Participates in team goal setting/implementation to insure we are low-cost high-quality producer
• Strive to maximize the efficiency of the plant/department by submitting and implementing process improvements
• Insures the quality of our products and our workplace by following all procedures and guidelines.
• Comply with all established GMP, HACCP guidelines, Housekeeping responsibilities and QRMP operating procedures
• Assists in the implementation of the QRMP program
• Actively participates in team safety efforts to achieve/exceed plant goals
• Leads areas of change management and accountability
• Mentors process lead and maintenance lead to identify improvements and apply problem solving techniques
• Conduct annual plans for process improvement
• Participates in Maintenance planning
• Coordinate cleaning activities within the department and can conduct checks as needed
• Involved in plant optimization
• Provide /insure all explanation of all deviations in procedures and line process checks
• Maintains knowledge on completing appropriate paperwork for all areas and conducting respective inventories
• Maintain correct and accurate documentation for the payroll system
• Take leadership in routine production problem solving
• Coordinate period cleaning programs and monthly checks.
• Ensure employee coverage daily with each shift
• Coach and develop direct reports
• Can lead level 2 meetings, PDCA meetings and production meetings
• Flexibility to adjust to shifts to work with employees from all shifts as required
• Works overtime as necessary
• Performs other related duties as assigned

Qualifications

• BA/BS Degree in Business, Food Science, Engineering or related field is preferred
• 2+ years of experience in supervisor role
• 1+ years of experience in a manufacturing environment is required
• The ability to lead, motivate and mentor large teams of hourly associates is required
• Strong communication and leadership skills
• Strong analytical/critical thinking
• Strong accountability, consistency and follow-through skills
• Ability to work effectively with a wide array of plant personnel ranging from hourly employees to senior management

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$77,800.00 – $97,300.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Massillon – Salaried

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [email protected] for assistance.

MANUFACTURING AT KRAFT HEINZ

THE
MAKERS

Our Manufacturing team is a fully-integrated end-to-end supply chain. We’re the backbone of Kraft Heinz. The people behind the products, delivering the highest quality and value.

Whether you’re a seasoned manufacturing veteran or new to the world of plants, there’s tons of opportunity for career growth and development.