Field Service Technician
Job Summary:
We are seeking a dedicated and skilled Service Technician to join our team. In this role, you will play a critical part in maintaining and repairing high-volume office printers and industrial copiers. Your work will ensure that our customers experience seamless functionality and support for their document management needs.
Job Responsibilities:
- Diagnose and repair technical issues in office printers, copiers, and related equipment at client locations and in-house.
- Perform routine maintenance and servicing of machines to ensure optimal performance.
- Provide technical support and guidance to customers regarding equipment operation and troubleshooting.
- Maintain accurate records of service visits, repairs, and parts inventory.
- Collaborate with the sales and support teams to deliver exceptional customer service.
- Stay updated on the latest industry trends, technologies, and equipment advancements.
Qualifications:
- High school diploma or equivalent; technical training or certification in electronics, mechanics, or a related field is preferred.
- Previous experience in printer/copier repair or a similar technical role is highly desirable.
- Strong mechanical and technical aptitude with problem-solving skills.
- Excellent customer service and communication abilities.
- Ability to manage multiple tasks and work independently in a fast-paced environment.
- Valid driver’s license and willingness to travel within the Greater Columbus Area to service client locations.
About the Company:
Our client is a family-owned organization that takes pride in serving customers in the Greater Columbus Area. Their goal is to help each of our customers find the right technology while providing expert-level service and support. They are one of the local market leaders in providing high-volume office printers, industrial copiers, repair services, and document support solutions for local businesses and organizations.
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