Commodity Supplemental Food Program Specialist

Job Description

Job Description

JOB SUMMARY:

Mid-Ohio Food Collective (MOFC) is looking for a Commodity Supplemental Food Program (CSFP) Specialist to provide customer service and administrative support for our CSFP participants.

RESPONSIBILITIES:

• Provide direct customer support for CSFP participants.
• Provide administrative support, including data entry, managing spreadsheets, tracking monthly participation and reports.
• Communicate directly with CSFP senior customers to field inquiries about CSFP, delivery options, and provide referrals and ongoing support to CSFP customers
• Ensure application processing and renewal for CSFP customers according to federal guidelines, ensuring accuracy and compliance.
• Collaborate with CSFP Manager to support onsite delivery program.
• Provide program information/statistics on time and in the proper reporting format.
• Assist with data analysis and identifying trends.
• Perform other duties as assigned.

QUALIFICATIONS:

Education and Certifications: High School Diploma or GED required. Two years of college or technical degree preferred. A valid driver's license and reliable transportation is required.

Skills/Competencies: Ability to work effectively both in a team environment and independently. Strong communication and customer service skills. Attention to detail. Proficiency in MSOffice software programs, particularly around spreadsheets and the capacity to learn new software systems.

JOB CONDITIONS:

The position is fully remote but requires frequent travel to sites. Must be able to lift 40 lbs.

Mid-Ohio Food Collective is a drug-free workplace.

This job description is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities of requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation. Mid-Ohio Food Collective reserves the right to modify this job description to reflect changes in essential job duties made necessary by changing organizational needs.

Mid-Ohio Food Collective is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

Successful candidate must be able to pass standard background check and drug screening.