Accounting Clerk
Job Responsibilities:
- Collection of past due balances, while maintaining a follow-up system with notes, in accordance with established goals
- Monitoring of process quality and testing root cause analysis to drive improvement
- Customer/Supplier/Operations escalation management
- Develop action plans collaboratively with credit and sales teams to maximize results and mitigate risk
- Escalation of customer issues timely to credit and leadership teams – “manage up”
- Participate in cash forecasting for business units and customers supported (30/60 day forecast)
- Present in monthly AR aging meetings
- Analyze cash discount deductions for resolution; Collect as appropriate
- Maintain compliance with required internal controls and policies
- Assist team members / back up / cross training
- Invest in personal growth and development, clearly focused on self-learning and the ability to grow and learn at an acceptable rate
- Capture the value of continuous learning and ongoing development opportunities
Skills:
- Initiating action/Gaining commitment
- Problem Solving – understand and analyze
- Tenacity/Driving for results
- Financial Knowledge/Financial Skills
- Strong oral/written communication skills
- Process development and improvement
- Collection techniques/Negotiation skills
- Manages time well, prioritizes effectively
- Learns and adapts quickly to changing environments
- Operates with integrity
- Attention to detail
- Positive attitude
Education/Experience:
- High School Diploma and 2 years applicable work experience with accounts receivable, collections or cash application
- Bachelor’s degree
- Demonstrated achievement in prior roles and ability to be successful in a team-oriented environment
- Working knowledge of Microsoft Excel, Business Intelligence (BI) and SAP ERP software
- Basic knowledge /understanding of OC customers, products and markets
- Knowledge of billing procedures and collections techniques (e.g. skip tracing)
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