Implementation Specialist

Why Choose Ahola?

Ahola is a third-generation, family-owned business with 55+ years of payroll, tax, and HR experience. Our culture is family-like, supportive, and fun-we celebrate wins, back each other up, and live our values: perseverance, authenticity, follow-through, energy, and employee first. We've served over 10,000 small businesses nationwide and have been named a Top Workplace five years in a row with a specialty recognition for our benefits offerings. In 2025, Ahola returned to the Northcoast 99 list of top employers in Northeast Ohio.

The Role

As an Implementation Specialist, you'll set up new client data in our payroll and HRIS system, ensuring accurate, timely implementations. You'll collaborate with sales, training, and operations teams while delivering excellent client support.

What You'll Do

• Configure and implement all new client payroll/HR products
• Convert, enter, and verify client employee data in isolved
• Track project timelines and resolve system issues
• Communicate regularly with clients and internal teams
• Conduct post-implementation check-ins and train clients on first two pay cycles
• Recommend process improvements and mentor new team members

What You'll Bring to the Table

• Associate degree or 5+ years of relevant experience
• 3–5 years in HCM, Benefits, Payroll, and/or Timekeeping
• 2+ years of payroll/HCM implementation experience
• Strong attention to detail, organization, and follow-through
• Excellent communication and problem-solving skills
• Proficiency with CRM tools, Microsoft Office, and advanced Excel

The Successful Candidate

• Innovative, resourceful, and customer-focused
• Positive, adaptable, and collaborative
• Passionate about learning, growth, and mentoring others

BenefitsPerks

• Competitive pay + semi-annual bonus potential
• 401(k) with employer match
• Medical, dental, vision, accident, hospitalization and critical illness insurance, as well as company-paid life insurance, and short-term disability
• Generous paid time off, holidays, volunteer time, parental leave, and your birthday off!
• Employee engagement events, fitness reimbursement, and professional development support

Do you have questions about this role?

Contact Ahola's Human Resources Team at [email protected]. They can help answer any of your questions.

The AHOLA Corporation provides equal employment opportunities to all qualified applicants and employees, and administers all aspects and conditions of employment, without regard to the following: Race, Color, Age, Sex, Sexual orientation, Gender, Gender identity, Religion, National origin, Pregnancy, Physical or mental disability, Military or veteran status, or Genetic information. Equal employment opportunity applies to, but is not limited to, employment status, training, promotion, demotion, transfer, leaves of absence, and termination.