Systems administrator

Who We Are

At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.

Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at

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We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.

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Benesch is proud to announce the opening for a Systems Administrator in our Cleveland office! This position is hybrid and has work from home flexibility.

Position Summary:

Do you thrive on maintaining an organization's infrastructure to ensure its secure, up-to-date and running efficiently? Are some of your strengths installing and updating hardware, troubleshooting and implementing security? Are you looking for an opportunity that allows you to travel to other offices to ensure company continuity? Then our Systems Administrator opportunity may be the next position you've been looking for in your IT career growth.

The Systems Administrator assists in maintenance and administration of the firm's IT infrastructure and provides Tier III support for deployments, device management, servers/services, and specific applications. Able to travel to all Benesch offices/datacenters for maintenance and new buildouts when required. Responsibilities include managing performance monitoring, setting up new servers and maintaining existing ones, maintaining physical infrastructure and inventory such as UPS, network gear, servers. The Systems Administrator assists with the coordination, installation, testing, and technical tasks in support of the local network systems. Participates in security vulnerability remediation and implementing network/server security procedures. A mentality of excellence, problem solving, improvement/automation, and teamwork are integral.

Essential Functions:

• Performs daily system monitoring, reviewing system and application logs, and verifying completion of scheduled jobs.
• Develops and maintains documentation for network processes and procedures.
• Assists with MDM and client Windows OS Management and deployment.
• Completes network printer queue setup and maintenance.
• Tests and assists with deployment of new desktop and server operating systems and browsers.
• Communicates with software, hardware and network vendors on complex support issues.
• Vulnerability remediation by patching or making configuration changes.
• Physical datacenter/switch closets. Organization, cable management, monitoring, maintenance
• New office or office expansion buildouts. Assist in physically racking equipment and patching. Installing wireless access points, cameras.
• Maintain IT infrastructure hardware, cloud, and software, including but not limited to Active Directory/GPOs, network infrastructure, VMware and HyperV clusters, Microsoft 365, and other infrastructure applications.
• Assists in system monitoring, reviewing infrastructure and application logs, and verifying configured technical controls.
• Oversees infrastructure inventory and IP address management.
• Tests and assists with deployment of new desktop and server operating systems and applications. Assists with distribution of updates and patches across systems.
• Provides Tier III helpdesk support. Assists with enterprise line of business application support. Microsoft Hybrid Cloud/365.
• Evaluates, tests, recommends, and implements specific software and network solutions.
• Technical Documentation – Develop and maintain complete and accurate documentation of infrastructure.
• Participates in training and industry certification to learn new skills.
• Performs other duties as assigned.

Qualifications:

The Systems Administrator with 2–4 years of experience in application/desktop support or a related technical role, preferably within a professional services environment. The ideal candidate will bring strong analytical and communication skills, a customer-focused attitude, and the ability to collaborate effectively across teams. Responsibilities include managing datacenter and switch closet setups, basic network troubleshooting, Microsoft Windows Server and Active Directory environments, Microsoft 365 and Azure technologies (including Entra, virtual networks, and conditional access), and supporting Windows Client OS, iOS, and common business applications. Occasional evening or weekend work and up to 15% travel to office locations are required. Certifications in related technologies are preferred.

Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at 216-363-4578 or email Christine Watson at [email protected].

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities