Human Resources Manager

Job Description

Job Description

Immediate opening for a full time, benefitted Human Resource Manager located at Hueston Woods Lodge in College Corner, OH.

This position is mostly a Monday through Friday position, however, due to the multiple shift environment evening, weekend & holiday availability is required. In addition to the HR duties listed, this position may at times be required to work evenings, weekends and holidays in any position in the lodge, as needed, during high volume business days. Previous experience working in the hospitality industry will be a great asset with this position and its requirements.

• Join an exciting, team-building, and career-oriented work environment.
• Annual salary range is $40,000 - $50,000 depending on experience.
• Full benefits package available after 60 days, 401k, and PTO available.
• On going growth opportunities on property and Company-wide with Great Ohio Lodges or Regency Hotel Management

Position Overview:
Responsible for keeping and maintaining associate records. Responsible for working with department managers with staffing their departments. Completes entire new associate orientation. Processes payroll on a biweekly basis. Advises management on associate issues. Knowledgeable on federal, state, and local labor and employment laws.

Essential Functions:

• Responsible for tracking, recording and processing of:
• Payroll
• Personnel files
• Updates to personnel files
• Human resources legal compliance
• Associate training requirements and training coordination
• New hire process
• Payroll/missed punch forms
• Communicates with all department managers regarding staffing and ensures a consistent flow of applicants.
• Participate in all required and requested hotel department meetings,

Leadership Functions:

• Create and maintain a positive work environment through team building and serve as a role model for staff in terms of:
• Communication, Attitude, Respect, Professionalism, Appearance, Conduct, Cooperation and Trust
• Uphold and abide by the policies in the Associate Handbook, for your position. Follow these policies, rules and regulations for the safe and effective overall operation. Teach and enforce all existing and new policies and procedures. Must have commitment to company values.
• Maintain a hands-on, positive and inspirational coaching approach while working with and supporting your supervisors and associates. Be a good role model and actively seek coaching opportunities to help maintain a positive work environment. Maintain this environment through team building. Be proactive to assure your property has a “harassment free” work environment. Report harassing behavior immediately.
• Maintain a positive approach to working with associates to include coaching. Offer praise for those times when someone is doing the right thing and immediately correct when improvement is necessary. Maintain a 45 to 50-hour average annual workweek. Work schedule prescribed by the Hotel General Manager.
• As the leader of the Human Resource Department, your presence and behavior in the office assisting and helping is essential to our overall team’s success. Lead with integrity and model the right behavior for the team.
• Professionally represent the hotel and property when interacting with guests from the community and industry organizations.

Administrative and Management Responsibilities:

• Responsible for some duties of secretarial nature. This includes, but is not limited to; typing of general correspondence and reports, answering the phone, filing, and ordering office supplies for the department.
• Keep General Manager promptly and fully informed of all problems, or unusual matters of significance.
• This is done by bringing these details to the General Manager’s attention so prompt corrective action can be taken when appropriate.
• Plan for and actively participate in the weekly hotel staff department meeting. Attend and actively participate in management meetings as directed by General Manager.
• Organize, prepare for, present and hold yourself and your team accountable your teams’ projects and goals for the property. Follow up properly. Attend and participate in monthly one-on-one meetings with the General Manager. Review goals/projects with management and follow through with assigned tasks.

Human Resources Responsibilities:

• Maintain current staffing levels. Place job advertisements, conduct initial interviews, schedule follow-up interviews. Conduct new hire orientation on a timely basis.
• Confirm all new hire paperwork is completed accurately, by each department, and submitted before the start of the new pay period. Set up a file and payroll record for each new hire. Work with each department manager to guarantee the paperwork gets completed.
• Process payroll on a biweekly basis. Make certain of the accuracy, timeliness and submission of payroll records to Corporate Office for processing.
• Verify attendance is being tracked by all departments on a weekly basis by auditing logs.
• Ensure completeness and accuracy of associate benefit files, and coordinates with Corporate Office
• Responsible for insuring policies and procedures are followed.
• Verify accuracy of all personnel records making sure all associate files are kept up to date including; transfers, pay increases, vacation days, etc.
• Work with department managers to train, coach, and discipline their staff. Provide advice when needed or requested. Ensure all local, state, Regency and Brand training standards are met, I.E. liquor serving, cash handling and PMS training
• Keep General Manager, regional and corporate Human Resources informed of potential issues.
• Respond to associate complaints. Conduct and document investigations.
• Must be knowledgeable of and continuously practice company safety policy and procedures. Follow all
• OSHA and hotel safety policies and procedures.
• Assist the General Manager, as directed, to maintain a proactive Worker’s Compensation program.
• This will help to insure the safety and well-being of our employees. In the event an employee is injured, verify a First Report of Injury form is completed by each applicable department manager, within 24 hours of the incident.
• Coordinate any general liability claims handling with the Corporate Office claims manager.
• Follow all state and federal labor and employment laws. Do not hire anyone under the age of sixteen to work on our property. (see General Manager for any state specific exemption) Ensure all legal HR documentation is completed in a timely fashion.

All other duties as assigned.

Qualification Standards:
The individual must possess the job knowledge, skills and abilities, as well as be able to explain and demonstrate that he or she can perform the essential functions of the job. This being with or without reasonable accommodation, using a combination of knowledge, skills and abilities.

Education: High School Diploma or GED. Human Resources degree preferred.

Experience: Human Resources experience required. Hospitality experience preferred.

Licenses or Certificates: Driver's License required; PHR/SHRM-CP preferred

Specific job knowledge, skills and abilities:

• Communicate effectively with staff and guests, verbally and in writing. This being done with a strong understanding of the English language.
• Possess and demonstrate supervisory and training skills.
• Operate computer and navigate payroll system. Understand and analyze data utilizing spreadsheets and word processing.
• Strong attention to detail and critical thinking skills.
• Possess and demonstrate organizational and planning skills.
• Ability to organize, perform and prioritize work. Ability to meet deadlines, and ensure thorough and accurate completion of assignments.
• Act independently with minimal or no supervision.
• Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, labor relations, and corporate and property-specific policies.

Physical Requirements:

• Most work performed indoors. Temperature is moderately warm.
• Sit or possibly stand for long periods of time.
• Requires bending down and picking up supplies.
• Climb steps in hotels that do not provide elevators.
• Lift 30 lbs. occasionally.

Appearance Guidelines:
Business casual attire is required. See manager dress and appearance guidelines. Also, one must maintain a neat, clean and well-groomed appearance.