Accounts Receivable/Collections Specialist
Job Description
Job Description
We are looking for an experienced Accounts Receivable/Collections Specialist to join our team in Cincinnati, Ohio. This role is essential in ensuring the accuracy and timeliness of collections processes while maintaining strong relationships with customers. The ideal candidate will bring a proactive approach to managing accounts and resolving payment issues efficiently.
Responsibilities:• Monitor accounts to identify overdue payments and take appropriate action to ensure timely collection.
• Receive and accurately post payments to customer accounts while maintaining detailed records.
• Conduct in-depth analysis of payment histories and outstanding debts to support collection strategies.
• Communicate professionally with customers to address billing concerns and resolve credit issues.
• Generate and distribute customer account statements monthly or as requested.
• Maintain organized records of account statuses and the progress of collection efforts.
• Prepare and present detailed reports on collection activities, including weekly accounts receivable reviews.
• Perform daily accounting tasks such as accounts receivable collections, cash applications, and reconciliations.
• Lead the collection process, including bank deposit reconciliations and wire transfer preparations.
• Collaborate with administrative teams across locations to address and resolve payment issues effectively.• Minimum of 2 years of experience in accounts receivable, collections, or a related field.
• Proficiency in Microsoft Excel and its advanced functions.
• Strong knowledge of billing processes and credit management.
• Demonstrated expertise in collection practices and strategies.
• Excellent customer service and communication skills.
• Ability to analyze financial data and generate actionable insights.
• Detail-oriented with strong organizational and record-keeping skills.
• Capability to work collaboratively with administrative teams across multiple locations.
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