Senior Director, North American Operations

Position Summary:

Milacron is looking for a Director, North America Operations to join our team in Batavia, OH. As the Director of North America Operations, you will develop and implement operational strategies, manage site leadership teams, drive performance metrics, and ensure compliance with corporate policies and industry regulations. The Director of Operations plays a critical role in scaling operations, enhancing customer satisfaction, and supporting business growth across all sites. In this role, you will be based in the Afton facility and oversee all daily North American operations to ensure safety, quality, delivery, inventory, and productivity metrics are met.

Work You’ll Do:

• Maintain full site responsibility for the Afton, McPherson, Mt Orab, and Atlanta facilities

• Functional responsibility for assembly, manufacturing, warehouse, and facilities maintenance.

• Identify overall business needs and develop strategic plans to satisfy those needs.

• Monitor the business performance throughout the year and initiate corrective actions where necessary to ensure the NA operations meets defined goals through metrics and common/best practices.

• Recruit, develop, and mentor site managers and key operational staff.

• Promote a culture of accountability, collaboration, and continuous improvement.

• Ensure standardized processes and policies are implemented and maintained across all locations.

• Drive operational efficiencies through systems improvements, automation, and lean practices.

• Deliver customer satisfaction by continuous development and improvement in on-time delivery.

• Manage and optimize site budgets, P&Ls, and cost structures.

• Collaborate with finance to ensure accurate forecasting and resource allocation.

• Establish, track, and report on KPIs for all sites (e.g., safety, lead time, costs, OTD, quality, productivity).

• Analyze operational data to identify trends, areas for improvement, and best practices.

• Maintain a customer-centric approach by regularly evaluating service quality across sites.

• Implement initiatives to enhance satisfaction, retention, and brand loyalty.

• Monitor the business performance throughout the year and initiate corrective actions where necessary to ensure the NA operations meets defined goals through metrics and common/best practices.

Qualifications:

• 8+ years progressively responsible experience in operations management roles

• Previous experience leading and managing world class machine shop and low volume, high mix assembly operations environment

• Strong working knowledge of Lean manufacturing and Operational Excellence principles

• Technical understanding of the design and manufacturing of highly engineered industrial products will be highly beneficial

• Solid leadership and matrix team management skills

• Experience upgrading teams, processes and systems coupled with effective problem-solving skills

• Strong verbal and written communication skills

• Multi-Site Experience is Essential

#LI-AP1 #LI-ONSITE

Who we are:

Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating (“MRO”) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.

EEO: The policy of Milacron is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. We are committed to being an Equal Employment Opportunity (EEO) Employer and offer opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at

[email protected]

. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.