Employment Specialist

Employment Specialist

Primary Purpose

Provides first‑class customer service, support, and leadership throughout the recruitment, staffing, and hourly new‑hire post‑offer process. Manages full‑cycle recruitment for the complex, including sourcing, screening, interviewing, and aligning candidates with business needs. Extends offers, coordinates all post‑offer steps, and partners closely with the Employment Manager, hiring managers, and Retention to meet staffing goals.

This role requires strong working knowledge of key employment regulations, including Form I‑9 compliance, E‑Verify, and the Americans with Disabilities Act (ADA). The Employment Specialist must be able to evaluate identity and work authorization documents, identify acceptable documentation, and ensure all hires meet legal age and work eligibility requirements. This position is responsible for ensuring all federal, state, and company policies are followed with accuracy and integrity.

Bilingual English/Spanish/Haitian Creole skills are a plus and support effective communication with applicants and employees.

Major Duties & Responsibilities:

• Coordinates the full interview, hiring, and post‑offer process , ensuring all documentation and requirements are completed accurately and on time.
• Ensures strict adherence to employment compliance standards , including work authorization, age requirements, Form I‑9 accuracy, and timely E‑Verify completion.
• Identifies fraudulent or non‑matching documents and ensures only fully authorized applicants continue in the hiring process.
• Conducts regular audits of I‑9 and compliance activities to maintain accuracy and mitigate risk.
• Builds strong relationships with employees, supervisors, managers, and community partners to increase applicant flow and referrals.
• Provides exceptional customer service to candidates and internal stakeholders, ensuring a positive hiring experience.
• Exercises sound judgment when addressing challenges and escalates issues appropriately.

Qualifications:

• High School Diploma required; Associate or Bachelor’s degree preferred.
• Minimum 2 years of Human Resources experience or equivalent education.
• Bilingual English/Spanish a plus.
• Experience with Oracle HCM, HireRight, E‑Verify, Form I‑9, and ADA processes.
• Ability to identify fraudulent or non‑matching documents to ensure compliance with work authorization and age requirements.
• Strong written and verbal communication skills.
• Excellent time management and attention to detail.
• Familiarity with applicant tracking systems.