System specialist specialist

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What You'll Be Doing

Independently managing and supporting a wide range of technology domains, including hardware/software administration, network infrastructure, Windows server environments, and enterprise security systems. The ideal candidate will demonstrate technical expertise, proactive problem-solving, and collaborative engagement across internal teams and external partners.

• Installing, maintaining, configuring, upgrading &/or administer hardware &/or software, network administration, Windows server administration, business continuity, information security, & network connectivity, AD (Active Directory).
• Using Qualys reporting to identify & patch security vulnerabilities with the use of SCCM/MECM & BigFix Patching.
• Performing Windows server administration
  • system updates
  • patching
  • provisioning
  • account management & privileges
  • file system organization & optimization
  • data archival
  • job scheduling
  • disaster recovery
  • system performance management
  • security, log management
  • application maintenance
• Diagnoses, analyzes & resolves issues for customer(s) across assigned multiple technology domains
• Collaborating with team members to resolve system vulnerabilities.
• Creating, organizing, filing & maintaining documentation
  • uses Microsoft Word, One Drive, Teams channels, Collaboration, & SharePoint to create & maintain documentation.
    
    

For more information, please click here.

To Qualify, You Must Clearly Demonstrate

Required Experience and/or Education:

• 48 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• Or completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• Or equivalent of minimum class qualifications for employment noted above.
  
  

Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills : Information Technology

Major Worker Characteristics

Knowledge of oral & written communication tools & techniques, customer support & personal service technical writing & documentation practices, state & Ohio Bureau of Workers’ Compensation (BWC) policy, procedures & applicable laws*, vision, mission & goals of BWC*, mathematic principles relative to assigned area in Information Technology (IT), telecommunications, capabilities & applications of network equipment including hubs, routers, switches, bridges, servers, & related hardware, IT principles, methods and practices in assigned specialty area, software distribution tools and configuration management and mechanisms, organizations operation environment, topology, and protocols, local area and wide area networking principles and concepts, back-up and recovery techniques, performance monitoring methods, basic internet server maintenance techniques, installation and configuration procedures, internet clients, such as browsers and streaming video, system administration methods and procedures, operating systems installation and configuration procedures, technology design, Windows Server Operating System, Qualys, Group Policy Object (GPO), CrowdStrike, SCCM/MECM (Microsoft Endpoint Configuration Manager), BigFix Patching

Skill in: reading comprehension, speaking, service orientation, installation, troubleshooting, critical thinking, operation monitoring, judgment and decision making, systems analysis, systems evaluations, operation analysis, identifying and specifying business requirements, using data recovery tools and techniques and systems evaluation, and complex problem solving.

Ability to: prepare meaningful, accurate & concise reports, stay abreast of current technologies in area of IT assigned, & define problems, collect data, establish facts and draw valid conclusions.

(*) developed after employment.

Unusual Working Conditions

• Overtime may be required.
• May be required to provide off hours support, either prescheduled or on an emergency basis.
• May be required to work during evenings or weekends.
  
  

Organization

Workers' Compensation

Agency Contact Name and Information

Ohio Bureau of Workers' Compensation Human Resources, [email protected]

Unposting Date

Nov 14, 2025, 11:59:00 PM

Work Location

William Green Building

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$36.90- $54.17

Schedule

Full-time

Work Hours

8:00am to 5:00pm

Classified Indicator

Classified

Union

OCSEA

Primary Job Skill

Information Technology

Technical Skills

Information Technology

Professional Skills

Attention to Detail, Collaboration, Critical Thinking, Problem Solving

Primary Technology

Microsoft Windows Server

Agency Overview

A Little About Us:

With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.

For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.

Our Culture

BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills.

Our Vision

To transform BWC into an agile organization driven by customer success.

Our Mission

To deliver consistently excellent experiences for each BWC customer every day.

Our Core Values

One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.

What Our Employees Have To Say

BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.
  
  

If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!