Quality Assurance Project Specialist
- Create, maintain, and manage systems, documentation, and data to track and support the supplier management program.
- Ensure data integrity, accuracy, consistency, and completeness within assigned areas of responsibility.
- Correspond with suppliers to address inquiries and ensure completion of required documentation, including quality agreements and compliance requirements.
- Use sound judgment to escalate unusual product performance issues and collaborate with cross-functional teams to resolve concerns.
- Participate in product improvement initiatives, strategic program development, risk assessments, and regulatory-focused analytical teams.
- Interface with Research & Development, Quality Assurance, legal, Purchasing, and other functional areas to document, review, and resolve supplier performance issues.
- Develop and maintain supplier exception rate reports for global review across U.S. and international manufacturing facilities.
- Maintain the Global Approved Supplier List; identify discrepancies and communicate findings to manufacturing plants and management while recommending corrective actions.
- Conduct label information reviews and collaborate with the labeling team to ensure accuracy of ingredient and allergen information.
- Support management with event planning, meeting coordination, report preparation, correspondence, and tracking departmental projects and timelines.
- Ensure compliance with nutritional regulations, infant formula standards, and Good Manufacturing Practices (GMP).
- Complete additional projects and responsibilities as assigned by management.
- Bachelor’s degree in Science, Business, or a related technical field.
- Five to seven (5–7) years of experience in customer support, business operations, or project planning preferred.
- Knowledge of applicable regulatory standards for infant formula and nutritional products.
- Ability to work independently with minimal supervision and manage multiple priorities under pressure.
- Advanced proficiency in Microsoft Office Suite, Adobe Acrobat, Visio, Access, and Lotus.
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account (for High Deductible Health Plans)
- Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
- Supplemental Life Insurance
- Short Term Disability (coverage varies by state)
- Long Term Disability
- Critical Illness, Hospital coverage, Accident Insurance
- MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
- 401(k)
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