SEAFOOD/DEPT LEADER
- Effective communication skills
- Knowledge of basic math
- Ability to handle stressful situations
- Current food handlers permit once employed
- Possess adequate knife handling skills and knife speed
- High school diploma or equivalent
- Management experience
- Knowledge of cutting, traying, wrapping, and labeling
- Seafood experience
- Retail experience
- Second language: speaking, reading and/or writing
- Promote trust and respect among associates by communicating company, department, and job specific information.
- Collaborate with associates and promote teamwork to help achieve company/store goals.
- Establish performance goals for department and empower associates to meet or exceed targets.
- Develop adequate scheduling to manage customer volume throughout hours of operation.
- Train and develop associates on performance of their job and participate in the performance appraisal process.
- Adhere to all local, state and federal laws, and company guidelines.
- Create an environment that enables customers to feel welcome, important and appreciated by possessing knowledge of products sold within the department; offer product samples to help customers discover new items or products they inquire about; inform customers of specials.
- Cut seafood to customers' requests using proper cutting equipment and provide them with fresh/frozen products they have ordered
- Prepare foods according to the food temperature logs and follow cooking instructions.
- Partner with store management to create and implement a department business plan to achieve desired results.
- Inform and educate department associates about current, upcoming and special in-store promotions.
- Prepare and submit seasonal critiques for the sales and merchandising supervisor.
- Monitor and control expenses for the department.
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
- Schedule routine price changes by updating shelf tags and promotional signs.
- Maintain compliance with all country of origin labeling and regulations.
- Plan, organize and supervise the inventory process.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; ensure proper temperatures are maintained in cases and coolers temperature logs kept.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate personnel of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
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