Call Center Guest Services
Join an award-winning “Best Places to Work” for 9 years running at Kenneth's Salon + Spas!
We are looking for energetic, polished, people-focused individuals who thrive in a fast-paced environment and love creating exceptional experiences. Whether coordinating appointments or supporting our salon teams, this role is about making people feel cared for from the moment they pick up the phone to contact us. If you love hospitality, beauty, teamwork, and positive energy, we would love to meet you. Whether you are looking for a part-time position, or a full-time career, we may be a perfect fit!
Kenneth’s Salon + Spas is currently looking for a dedicated Guest Services Call Center professional to join our team.
SCHEDULE/PAY
Pay: starting at $15.00 per hour
Total hours: 25-30 hours a week
Monday-Friday: Must be available 1pm-7pm
Saturdays: 3 Saturdays/month with open availability from 7:30am-3:30pm
Abilities and Skills Needed:
- Expert customer service and communication skills which include telephone and email etiquette
- Strong problem-solving ability
- Detail-oriented
- Commitment to guest care and ongoing professional growth
- Strength in computer skills and ability to learn new software
- Multitasking skillset
- Answer, investigate and respond to all customer inquiries regarding appointments, products, and feedback
Our Full-Time (30hrs/week) Benefits Include:
- Employee Stock Ownership Plan (ESOP)
- 401(k)
- Medical/Dental/Vision Insurance
- Health Savings Account
- Employee Assistance Program
- Professional Development and Continuing Education Opportunities
- Generous Employee Discounts on Services and Products
- Flexible Schedule
- Paid Time Off
- Life Insurance
- Accident and Critical Illness Coverage
- Short Term Disability
Apply online now or contact us at [email protected] for more information. We would love to discuss your personal career goals and how Kenneth’s Salon + Spas can partner with you to achieve them!
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
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