Student Consumer Banker (Walnut Hills)
- Student Consumer Banker will work with an assigned leader to coordinate additional training and scheduling
- Complete required online compliance courses
- Conduct teller transactions
- Support client engagement through client conversations and follow up
- Utilization of key tools and systems including SalesForce
- Perform daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to:
- Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related
- Ensure client follow up calls are conducted in the proper time frame
- Maintain all operational and risk management standards
- Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email
- Model the way for peers and coworkers aligned with First Financials Mission and Values
- Adhere to all compliance and regulatory procedures
- Deliver excellent client experience
- Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support service activities
- Consistently meet or exceed service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs
- Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering
- Currently enrolled in a two or four year undergraduate degree program
- Strong verbal and written communication skills
- Strong customer service skills
- Strong analytical skills
- Ability to work in a team environment
- Ability to multi-task and be flexible in a fast-paced environment
- Ability to demonstrate initiative
- Occasionally lifts and carries up to 20 lbs.
- Frequently lifts and carries up to 10 lbs.
- Frequently sits and stands.
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