Sustainability & Diversion Manager

Job Description

Job Description

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

The Sustainability & Diversion Manager (Recycling Sales Manager) oversees the performance of Sales Representatives within the location or market. This position is also responsible for leading and ensuring the profitability of the sales team. The hours and level of responsibility may vary by location or line of business.

Responsibilities of Position:

• Collaborate with the marketing team to develop a specific Sales & Marketing Plan for the market area.
• Manage and motivate sales staff to develop business relationships with the existing customer base, maximize the retention of revenue, and cultivate the strength of contractual relations.
• Monitor day-to-day selling and account development activities of sales representatives.
• Regularly meets and monitors the productivity of sales staff, ensuring sales goals are met or exceeded.
• Develop and maintain an awareness of market behavior and competitive trends, and ensure staff respond accordingly.
• Establish and maintain open communication with operations and staff to provide quality internal and external customer service.
• Coach and train staff to determine customer solutions that are compliant with appropriate local, state, and federal regulations.
• Maintain a thorough knowledge of Rumpke’s services and pricing structure, and develop staff to possess this knowledge.
• Regularly meet with Sales Representatives to review their weekly sales activities, progress on goals, and status of prospective customers.
• Monitor the productivity of sales staff to ensure sales goals are met or exceeded. Design and implement improvement strategies for under-performing sales representatives.
• Ensure staff utilize the company’s Growth Management System (GMS Board) on a daily basis, scheduling and documenting activities, and developing prospective customer profiles.
• Manage staff to ensure required reports and other paperwork are completed promptly and per Company policy.
• Review, prepare, and submit quarterly sales incentive calculations for sales.
• Other duties as assigned.

Supervisory Responsibility:

• This position will manage 5 to 10 employees.

Skills & Abilities Needed for Position:

• Must possess strong leadership skills with the ability to delegate and follow up on activities.
• Must present and communicate professionally.
• Excellent verbal and written communication skills.
• Must be organized with good time management skills.
• Possess proven analytical/problem-solving solutions for the customer and the company.
• Computer proficiency in Windows and Microsoft applications.
• Possesses strong presentation, negotiation, and closing skills.
• Must be self-motivated and able to motivate others to meet or exceed goals

Experience & Knowledge Needed for Position:

• Previous management experience preferred.
• Experience working with the procurement process.
• Experience in developing and executing territory sales strategies.
• A high school diploma or equivalent, as well as a bachelor’s degree in business, marketing, sales, or a related field, is preferred.
• Minimum of 5 years of waste industry experience with an emphasis on sales and management.

Physical Requirements in a Regular Workday:

• Rarely lifting/carrying/pushing/pulling a max of 10 lbs.
• Continuously sitting/standing/walking in an office environment.

Additional Working Conditions/Aspects:

• Ability to travel between offices, as required.
• Legally eligible to work in the United States.
• Valid driver’s license (if applicable).
• Must successfully complete pre-employment testing.
• Must be able to read and speak the English language.

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.