Print Production Level 2

Job Title: Print Production Level 2

Location: Cleveland, OH

Job Type: Hourly Consultant

Hours: Monday to Friday 8 am - 5 pm

Pay: 25.88 - $28.57 per hour

Essential Functions:

• Perform intermediate-level document assembly, finishing, and production tasks in a high-volume print environment.

• Serve as the primary point of contact to receive, review, and electronically log customer print and production requests.

• Estimate, schedule, and track incoming production jobs to ensure timely completion and delivery.

• Operate high-volume printers, copiers, and standard finishing equipment (cutters, inserters, laminators, hole punchers, folding and mail equipment).

• Inspect files for quality issues including fonts, image resolution, and alignment prior to production.

• Integrate variable data into print templates and perform file/document conversions using standard software.

• Sort, scan, and index hardcopy materials into digital formats; archive and store files for future reuse and backup.

• Perform quality inspections before, during, and after each production run to ensure accuracy and output standards.

• Wrap, pack, label, and ship finished materials.

• Maintain production logs, reporting data, and billing information.

• Maintain inventory of supplies and distribute materials as needed.

• Process incoming/outgoing faxes and maintain logs for billing.

• Apply asset tags to office equipment and update asset databases; coordinate moves, adds, and changes.

• Collect and submit equipment meter reads.

• Perform operator-level equipment maintenance, cleaning, and basic troubleshooting; escalate issues to service personnel as needed.

• Provide minimal training to end users on equipment operation.

• Support problem resolution to meet production, delivery, and customer requirements.

• Lift and move materials up to 50 pounds.

Skills:

• Proficient computer skills and functional knowledge of PC operations (keyboard, mouse, file management).

• Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint), including:

• Creating spreadsheets and using standard formulas

• Sorting, filtering, and generating basic charts

• Importing/exporting data and embedding files

• Moving data between Word and Excel

• Ability to navigate network environments, access shared drives, and manage print devices.

• Experience sending/receiving email, managing electronic documents, and performing data entry.

• Internet and web navigation skills.

• Basic math skills (multiplication, division, percentages).

• Ability to configure printer settings and manage PC-to-printer connectivity.

• Strong attention to detail, organization, and quality control.

• Professional demeanor with strong customer service orientation.

Experience:

• Minimum 1 year of experience in a customer service or production support environment.

• Experience in print production, copy services, or document management preferred.

Education:

• High School Diploma or equivalent required.

• Post-secondary technical training or equivalent hands-on technology experience preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at [email protected] . Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.