Inside Sales Representative

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Are you a confident communicator with a knack for building relationships? Join our team as an Inside Sales Representative, where you'll drive revenue growth through direct sales, account prospecting, and sales support.

In this hybrid role, you'll:

• Respond to customer inquiries and provide price quotes for your assigned territory, in coordination with the Area Service Manager.
• Proactively identify future business opportunities through prospecting and pipeline management.
• Support the ASM and Service Team with quoting needs during peak workloads to ensure exceptional customer service.

What you will do as an Inside Sales Representative

Customer Relationship & Account Management

• Build and maintain strong relationships with customers, field service teams, and internal stakeholders to support contract renewals, new business opportunities, and issue resolution.
• Serve as the primary liaison between customers and STERIS to address concerns and ensure satisfaction.
• Establish regular contact patterns with existing accounts to identify needs and promote services.

Sales & Business Development

• Drive contract renewals and upsell opportunities by evaluating customer needs and recommending appropriate solutions.
• Collaborate with Area Service Managers, Marketing and Business Operations to develop account strategies and hunt lists for new business.
• Track and manage opportunities through the sales pipeline, ensuring timely follow-up and conversion.

Quoting & Pricing

• Manage end-to-end quoting process: creation, delivery, follow-up, and purchase order finalization.
• Ensure pricing and margin offerings align with company guidelines.

Marketing & Campaign Support

• Partner with Marketing to follow up on email campaigns and support new initiatives.
• Provide early market insights on new products and process enhancements.

Product Knowledge & Competitive Positioning

• Communicate the value and competitive advantages of STERIS products and services.
• Use available tools to deliver comprehensive solutions tailored to customer goals.

Reporting & Trend Analysis

• Prepare and deliver regular reports using internal systems to track performance and document activities.
• Share emerging industry trends with Sales and Marketing to maintain competitive positioning.

The Experience, Skills and Abilities Needed

Required:

• Bachelor’s degree
• Minimum of 4 years in Business-to-Business (B2B) customer-facing or sales roles

Preferred:

• Experience in a service-based business and inside/outside sales
• Strong commitment to understanding and meeting customer needs
• Ability to provide tailored solutions and exceed expectations
• Ability to motivate, inspire, and empower a diverse group of individuals to achieve common goals
• Experience in defining and communicating clear and measurable goals
• Ability to lead team and monitor performance

Other:

• Proven ability to drive results and meet performance goals
• Self-motivated and proactive in identifying opportunities.
• Excellent verbal and written communication skills.
• Strong computer proficiency and comfort with digital tools.

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

• Base Salary + Incentive Compensation Program
• Robust Sales Training Program
• Paid Time Off + 9 Corporate Holidays Per Year
• Excellent Healthcare, Dental, and Vision Benefits
• Healthcare and Dependent Flexible Spending Accounts
• Long/Short Term Disability Coverage
• 401(k) with a Company Match
• Parental Leave
• Tuition Reimbursement Program
• Additional Add-On Benefits/Discounts

Pay range for this opportunity is $40,000-$51,500. This position is incentive plan eligible, at target earnings of $30,000-$45,000 , depending on performance.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits

Open until position is filled.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit .

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.