Field Technician - OH

Position: Field Technician
Location: Cincinnati/Dayton, OH

Move Security Forward with Acre
Are you passionate about transforming the future of security? Do you thrive in a collaborative, innovative environment where your contributions drive real impact? If so, Acre Security is the place for you. Join us in making the world a safer place — one innovation at a time.

About Acre
At Acre, we're not just building security solutions — we’re empowering security professionals to adapt and thrive in a rapidly changing world. Since our inception in 2012, Acre has been at the forefront of innovation in access control, visitor management, and intrusion software. Our solutions are trusted by organizations in over 25 countries, delivering smarter, more adaptable, and easier-to-use security technologies that protect what matters most. Your Impact
We are seeking a skilled and passionate Field Technician to join our team. This role offers the opportunity to install and troubleshoot access control, fire and security systems that protect threats of all kinds. It also allows you to use your expertise in low voltage equipment and circuitry.

What You’ll Do
In addition to the above, your key responsibilities will include:

• Experience installing and/or servicing access control and alarm/security systems in commercial buildings
• Three years’ experience installing and/or servicing access control, fire , and CCT security systems
• The ability to plan their work during the 40-hour a week shift plus the possibility of covering after hours & weekend emergency calls
• Ability to keep stakeholders informed with timely updates on service calls and installations.
• Must be a self-starter and work well without supervision
• Complete scheduled projects on time, within budget and within scope
• Solid mechanical and electrical aptitude with the ability to utilize multimeter
• Complete accurate and detailed service reports for customers and Matrix in a timely manner to allow for accurate invoices and job cost tracking.
• Exceptional proactive customer focus and ability to work under pressure

What You’ll Bring

To succeed in this role, you’ll need:

• High School Diploma or equivalent
• Vocational/Technical Degree in electronics, security, or computer systems is a plus
• Ability to work in Microsoft Excel and NetSuite
• At least two years of wiring and terminating circuitry systems
• IP Video and IT experience is a plus
• A valid state driver’s license, without restrictions

What’s in It for You

We strive to do more than just match your ambitions — when you join Acre, you’ll have access to a range of exciting opportunities:

• Be part of a disruptor – Help move security forward with a company that challenges the status quo and redefines industry standards.
• Learn from industry leaders – Work alongside experts and innovators driving real change in security technology.
• Drive meaningful impact – Your work will directly contribute to pioneering security technologies that protect businesses and communities worldwide.
• Advance your career – Access professional development opportunities, including training programs, mentorship, and industry events.
• Enjoy competitive rewards – We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program that reflects your contributions.

Join the Future of Security
At Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you.

Acre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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