Insurance Account Manager

Job Description

Job Description

Build a career. Be part of a team. Enjoy real work-life balance.

If youre looking for stability, growth, and a team that truly invests in you within a supportive, team-oriented, family-style work environment, this is the opportunity for you.

Were a family-owned Allstate Exclusive Agency in Springfield, OH with over 40 years of success, and were growing. Were looking to add a Customer Service Rep to our close-knit team, someone who enjoys helping customers, building relationships, and growing their career in a place where people genuinely look out for one another.

This role blends customer service and some cross-selling, allowing you to work with both new and existing customers. Youll be supported with hands-on training, guidance from experienced leadership, and the tools you need to succeed, without being left to figure things out on your own. We work in a team atmosphere with office goals..

Were looking for someone who wants to grow with us long-term and be part of a team that truly has your back.

If this sounds like you, apply today.

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Parental Leave

Hands on Training

Mon-Fri Schedule

Matching 401(k) Program

Paid Trips after 10 and 20 years of employment

Earn PTO after first 90 days

18 days of PTO yearly after 1 year employment

Paid Vacation and Holidays

28 days of PTO yearly after 15 years employment

On-site & Remote Training

Birthdays off

Licensing Reimbursement

Career Growth Opportunities

Supportive Family First Work Environment

Work from Home

Flexible Schedule

• Work with existing and new customers to understand their insurance needs
• Recommend appropriate coverage options across for Home and Auto products
• Review current policies and cross-sell other lines when needed
• Build and maintain strong, long-term customer relationships
• Contribute to individual and team goals in a collaborative, supportive environment
• Use agency systems and tools to manage customer interactions and stay organized

• Willingness to obtain a Property & Casualty license within 90 days. We support you through the process.
• Insurance or sales experience required
• Strong communication skills with a professional, positive attitude
• Works well independently and as part of a collaborative, team-based sales environment
• Excellent verbal and written communication
• Able to build relationships, stay organized, and follow through
• Comfortable using basic computer tools, including Microsoft Office and agency systems