Bilingual account representative

Total Quality Logistics

Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at (513) 831-2600 ext. 51454.

Position Title: BILINGUAL ACCOUNT REPRESENTATIVE

Location: West Chester, Ohio, USA Category: Account Representative Job ID 6632

DESCRIPTION & REQUIREMENTS:

About the role:

As an Account Representative for TQL's Mexico cross-border division, you'll become the founding Mexico Account Rep for your office. After paid training and hands on mentorship, you'll be responsible for helping grow business with our customers that have shipping needs in and out of Mexico.

What you'll be doing:

• Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs
• Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
• Work with the sales team to provide and negotiate competitive pricing and rates
• Update and manage shipment information utilizing our industry-leading tech platforms
• Collaborate with the support team to guarantee each shipment is serviced properly
• Assist with billing and accounting responsibilities as needed

What you need:

• Fluent in Spanish and English
• College degree is preferred, but not required
• Sales experience preferred, but not required
• The determination to work harder than anyone you know
• Strong problem-solving skills, while being forthright about conflict
• Ability to work with the latest technologies
• An obsession for great customer service

Where you'll be: 8488 Shepherd Farm Drive, West Chester, Ohio 45069

About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

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If you are unable to apply online due to a disability, contact recruiting at [email protected]

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Equal employment opportunity, including veterans