Property Manager

Location: 240 Willoughby Street, Brooklyn, NY 11201

Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, leasing, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader. 

Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, continuously expanding across the tri-state area. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! 

Prepare for an exciting journey as we seek an experienced and dynamic Property Manager. As operations leader, your role involves ensuring resident satisfaction, optimizing financial performance, and mastering regulatory compliance. Collaborate, leverage expertise, and achieve property goals set by upper management. Maximize occupancy and profits while elevating the property's reputation and market value. This is your ticket to an impactful journey in property management! 

Essential Job Functions

• Engage with community owners, upper management, internal team members, and business partners promptly and accurately to enhance client satisfaction, facilitate project completion, and stay informed about day-to-day community operations.
• Manage and take part in the lease enforcement process by reviewing and executing new leases and lease renewals, performing regular apartment inspections and working hand-in-hand with the leasing team.
• Enforce the imposition and collection of allowable late fees and other charges as outlined in the lease terms. Execute eviction procedures when necessary, and track the progress of landlord-tentant legal proceeding.
• Communicate with residents in a timely manner to address their concerns effectively.
• Lead the implementation of operational initiatives to meet budgeted occupancy and customer retention objectives.
• Collaborate with the marketing team to execute effective marketing strategies.
• Supervise programs for resident retention to ensure maximum occupancy in maintained.
• Collaborate with internal departments such as compliance, leasing, and accounting, including reviewing all lease packages for both current and potential residents.
• Provide guidance, establish goals and objectives, and oversee scheduling for Resident Managers, office, building, and leasing staff, fostering a positive and collaborative work environment.
• Recruit, train, and lead a unified team to ensure streamlined community operations.
• Enforce compliance and communication of policies and procedures for residents and internal team members, exceeding survey, audit, review, and inspection expectations.
• Conduct regular community inspections to identify maintenance issues, oversee building operations and systems maintenance, coordinate preventive maintenance work, and identify and coordinate vendors for repairs, construction, and capital improvements with the Resident Manager.
• Collaborate with ownership to oversee ongoing construction for new buildings.
• Negotiate service contracts and ensure adherence to contractual obligations.
• Be available after-hours for emergencies, resource coordination, and implementation of corrective action.
• Ensure proper insurance requirements are met, report liability and property incidents to upper management, and submit necessary paperwork.
• Prepare and adhere to operating budgets and forecasts, generate Monthly Variance Reports, Utility Consumption Reports, and other required reports.
• Analyze income and expense patterns, providing recommendations to upper management, and implement strategies to enhance financial performance wherever possible.
• Process invoices through the AP system and manage vendor payments.
• Build positive relationships with residents, addressing concerns and implement resident retention initiatives and community engagement programs ensuring a high level of satisfaction.
• Must be present on-site and be able to move throughout the community to address building related matters, including exceptional communication skills to meet with tenants, staff, vendors and visitors.
• Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances.
• Position may be required to perform duties outside their normal responsibilities as needed.

Qualifications

• Bachelor’s degree in business, marketing, real estate, or finance or equivalent experience.
• A minimum of 5 years of Class A multifamily residential community management experience.
• Proficiency in navigating computers and property management software, to include Microsoft Office, Yardi, On-Site and BuildingLink.
• Technical knowledge of building operations and maintenance.
• Understanding of marketing trends, budgeting and reporting, including strong financial skills with knowledge of GAAP.
• Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire.
• Work authorization (required)
• Must be available to work weekends (Saturdays and Sundays) as needed.

In addition to base compensation, significant incentive pay and full benefits packages are available.