HR Operations & Systems Specialist

Salary and Benefits:

The salary range is between $50,000 - $55,000 per year depending on relevant education, experience, and licensure.

At Wingspan, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.

Our offerings include:

• Comprehensive health and Rx plans, including a zero-cost option.
• Wellness program including free preventative care
• Generous paid time off and holidays
• 50% tuition reduction at Case Western Reserve University for the MSW programs
• Defined benefit pension plan
• 403(b) retirement plan
• Pet insurance
• Employer paid life insurance and long-term disability
• Employee Assistance Program
• Support for continuing education and credential renewal
• Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
• Flexible Spending Account for Health and Dependent Care

Agency Summary:

Wingspan Care Group is a nonprofit administrative and management organization that provides a united, community-based network of services so member agencies can focus on mission-related goals. Our innovative model is designed to promote sustainability and advancement among its partner agencies by streamlining operations and eliminating redundancies – resulting in improvements to the delivery of direct service operations.

Position Summary:

The HR Operations and Systems Specialist will provide HR administrative, systems, and operational support for Agency employees. In addition, this role focuses on data integrity, system optimization, and leveraging technology to streamline HR operations across Wingspan Care Group and its affiliates. This position requires technical skills, excellent detail orientation, time management, and communication skills. The ability to maintain confidentiality while prioritizing their workload is also essential. This employee will be able to work autonomously and efficiently to ensure the end-to-end running of HR projects and operations. The HR Operations and Systems Specialist must be able to network and build relationships and provide administrative support while working on other projects as assigned.

Responsibilities Include:

• Serve as first point of contact to Agency employees by answering questions and providing guidance as needed, in accordance with Human Resources rules and regulations.
• Assist with the continued development, updating, optimization, and use of current HR technological solutions and tools for managing data and work-processes across the Agency.
• Timely and accurately process all personnel transactions, including employee data changes such as hires, transfers, salary changes, and terminations.
• Assist with the rollout of an enterprise-wide Human Resources system, including leading user trainings and providing ongoing support to employees and Agency leaders.
• File and maintain confidential documents (hard and soft copies) as well as employee files to ensure all information is updated and stored accordingly.
• Assist with day to day operations of the HR administrative functions and duties; including but not limited to; data integrity and auditing, system administration and optimization, process automation, user training, system integration, and reporting.
• Assist in payroll preparation by providing relevant data to employees and Finance (time off, bonus, leaves, etc). This includes but is not limited to utilizing the Agency’s payroll and timekeeping electronic platforms.
• Contribute to the development and maintenance of Agency systems.
• Assist in the preparation of required regulatory audits by ensuring that all required employee files contain all necessary and updated information.
• Process documentation and prepare reports relating to HR activities and regulatory requirements (training, workplace injuries, labor statistics, credentialing, and licensure).

Qualifications:

• Education:  Bachelor’s Degree Required.
• Licensure:   N/A. Certified HR Professional preferred.
• Skills/Competencies:   
  • Advanced Excel experience, detail orientation, systems thinking approach to problem solving, takes initiative to present solutions, and works autonomously.     
  • Core Expertise: Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
  • Cultural Competency: Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
  • Interpersonal Communication: Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
  • Professional & Ethical Conduct: Adheres to professional values such as honesty, personal responsibility, and accountability; applies ethical concepts within scope of work and adheres to Agency policies and procedures.
  • Collaboration & Teamwork: Functions effectively as a member of a professional team that includes employees, clients and family members.
  • Problem-Solving & Decision-Making: Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
• Experience: 1 year work experience, HRIS administration or technology-focused HR operations 2+ years preferred.

Wingspan Care Group (“Wingspan”) is the not-for-profit parent company of Applewood Centers, Inc., Bellefaire Jewish Children’s Bureau, Bluestone Child & Adolescent Psychiatric Hospital, and Lifeworks. The mission of Wingspan is to provide organizational efficiencies at the operational, administrative, and fiscal levels for its subsidiary agencies so that they may focus on their respective missions. Wingspan is an Equal Opportunity Employer. Wingspan’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Wingspan also prohibits harassment of applicants or employees based on any of these protected categories.