Maintenance Coordinator

At Bethesda North Hospital, every team member plays a critical role in supporting exceptional patient care. As a Maintenance Coordinator, your work ensures that our facility remains safe, efficient, and fully operational for the patients, families, and caregivers who rely on us every day.

Location: Bethesda North Hospital, 10500 Montgomery Rd, Montgomery, OH 45242

Schedule: 7:00 AM to 3:30 PM Monday Wednesday and Friday. No holidays and no on call.

Incentives & Benefits:

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

PRN positions not eligible for TriHealth benefits

Minimum Job Requirements:

• High School Diploma or GED (Required)
• Up to 1 year experience personal computer and packaged computer software (Required)
• Word processing
• Spreadsheet
• Computer programs
• Typing skills
• Mechanical / electrical background
• Knowledge of office procedures
  Job Overview:

Under the direction of the Manager, this position is directly responsible for the operation of the Department office and its administrative system. Must be able to work with very little supervision. Must be able to accomplish routine clerical tasks while being interrupted continuously by the telephone. Customer Service orientation is mandatory.

Job Requirements:

Job Responsibilities:

• Creates, designs and maintains reports for, but not limited to, Monthly Recaps, Billings, Check Requests and Utility Bills.
• Enters all work orders, both newly issued for dispatch and completed work orders from the log books, into Computerized Maintenance Management System. Prints standard and custom reports from CMMS as requested.
• Keeps department administrative files, types correspondence, photocopies, schedules appointments, responds to routine requests for information, and updates manuals.
• Prioritizes work request and dispatches by radio or beeper a mechanic to deal with the problem. Calls a Service Contractor or informs the Maintenance Supervisor if unable to handle.
• Receives requests for service from a variety of sources and prepares a work order for the request. Answers department telephone in accordance with Service Excellence policy. Keeps a log of all incoming calls.

Working Conditions:

Climbing - Rarely

Hearing: Conversation - Consistently

Hearing: Other Sounds - Frequently

Kneeling - Occasionally

Lifting 50+ Lbs. - Rarely

Lifting
Pulling - Rarely

Pushing - Occasionally

Reaching - Rarely

Reading -

Sitting - Consistently

Standing - Rarely

Stooping - Occasionally

Talking - Consistently

Use of Hands - Consistently

Color Vision - Occasionally

Visual Acuity: Far - Frequently

Visual Acuity: Near - Consistently

Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

• Offer patients and guests priority when waiting (lines, elevators)

• Work on improving quality, safety, and service

Respect: ALWAYS

• Respect cultural and spiritual differences and honor individual preferences.

• Respect everyone's opinion and contribution, regardless of title/role.

• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS

• Value the time of others by striving to be on time, prepared and actively participating.

• Pick up trash, ensuring the physical environment is clean and safe.

• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS

• Acknowledge wins and frequently thank team members and others for contributions.

• Show courtesy and compassion with customers, team members and the community