External Engagement Operations Coordinator

External Engagement Operations Coordinator

Muskingum University invites applications for the position of External Engagement Operations Coordinator. The position supports the University’s mission and external engagement strategy through centralized coordination, systems management, and operational support for the Office of External Engagement. The position ensures that community engagement, partnerships, grants, budgets, and outreach activities are effectively managed in alignment with institutional priorities and represents the University with professionalism and discretion in interactions with external constituents, including workforce partners, donors, foundations, and government officials.

MAJOR RESPONSIBILITIES

Project Coordination and Operations

• Oversee workflows, timelines, and documentation for external engagement initiatives, special projects, and departmental operations.
• Track and monitor the Office of External Engagement’s operating budget, assist with reconciliation, forecasting, and tracking expenditure, and prepare summaries and reports to support planning and decision-making.
• Maintain shared calendars, project trackers, and internal resources to ensure smooth office operations and project execution.
• Assist in preparing briefing materials, summaries, and internal reports for leadership.
• Support consistent communication, coordination, and follow-through across the Office of External Engagement.

External Engagement Portfolio and CRM Management

• Manage the Office of External Engagement’s use of Slate CRM to track external partners, community organizations, sponsorships, grants, and engagement activity.
• Ensure data accuracy, consistency, and timely updates to support reporting and decision-making.
• Develop and maintain standard practices for data entry, tracking, and reporting within the Office.
• Collaborate with Institutional Advancement, Information Technology, and other campus partners to support system alignment and data integrity.

Grant Coordination

• Organize and facilitate meetings of the internal Grant Management Team, including scheduling, agenda preparation, documentation, and follow-up communication.
• Coordinate internal grant management processes, track timelines, reporting requirements, and internal deliverables across externally funded initiatives.
• Serve as a liaison with an external grant management consultant to support coordination, communication, and documentation requirements.
• Support institutional grant readiness, compliance tracking, and reporting consistency.

Community Engagement Coordination

• Receive, organize, and maintain record of community engagement activities including alignment, visibility, expenditures, and institutional impact.
• Coordinate logistics, communication, and internal participation related to approved community sponsorships and engagement activities as appropriate.
• Prepare summaries and reports to support planning, assessment, and future investment decisions.

These statements reflect the general duties and responsibilities necessary to describe the major functions of the position and should not be considered a complete description of the essential functions of the position. This job description is not intended to be all inclusive. The employee will be assigned by the immediate supervisor to perform other duties as needed or to perform other related duties, including special projects.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Bachelor’s degree in business, public administration, communications, higher education, nonprofit management, or a related field.
• At least three (3) years of professional experience in administrative coordination, project management, grants administration, or a related role.
• Demonstrated ability to manage multiple projects, timelines, and priorities with attention to detail and accuracy.
• Experience working with CRM or database systems; experience with Slate preferred.
• Strong written and oral communication skills, including the ability to prepare clear documentation, summaries, and reports.
• Demonstrated ability to work collaboratively across departments and with external partners.
• High level of professionalism, integrity, and discretion in handling confidential information.
• Experience in a higher education, nonprofit, or mission-driven organization preferred.

HOW TO APPLY

Applications must include a statement of interest and current resume. If not provided, references may be requested. Application materials should be sent by email to [email protected] faxed to 740-826-6131. Please include the position title in the subject line of your correspondence. This position will remain open until filled, with review of applications to begin immediately.

Muskingum University actively seeks out and welcomes administrators and staff who are committed to excellence in student learning, consider the engagement of diverse viewpoints in the University’s educational programs and activities, and are committed to full inclusivity at the University. Muskingum University is an equal opportunity employer and welcomes applications from all individuals.

Muskingum University does not discriminate in its employment or educational programs or activities. Please visit https://www.muskingum.edu/non-discrimination-statementto review the university’s official non-discrimination statement.