EM Operations Monitor
- Learns new tasks, remembers processes, maintains focus, completes tasks independently, makes timely decisions in the contexts of workflows, and is able to complete tasks that have a speed and/or productivity quota.
- Effectively implements Agency and program policies and procedures.
- Secures facility keys in designated area at all times.
- Documents, via zoom chat, that their shift has started and they have reviewed all relevant documentation from prior staff. At the conclusion of their shift, documents via zoom chat that they are logging off and have made sure all program activities, emergency situations, and unusual incidents are communicated to the next shift.
- Reads all staff meeting minutes if not in attendance for actual meeting and documents in an email or zoom chat that it was completed.
- Checks all perimeter doors at the end of each work shift to ensure they are locked and alarms are armed. Records results of check on shift report each shift.
- Documents unusual activity, vandalism, maintenance issues, injuries, and medical concerns as needed. Notifies appropriate supervisor as necessary.
- Effectively communicates emergency situations in a timely manner to Operations Supervisor, Program Administrator, EM Director, or designee as required.
- Effectively communicates emergency situations in a timely manner to co-workers and a facility supervisor as required. Completes required documentation in an accurate and timely manner.
- Notifies a facility supervisor immediately when law enforcement and/or fire department/EMS personnel are called to the facility.
- Notifies a facility supervisor when law enforcement agencies call the facility requesting client information.
- Maintains accurate and timely whereabouts of all clients assigned to the program. Calls clients to verify whereabouts. Notifies appropriate facilities and outside agencies of any unauthorized client activities.
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