Mobile Service Technician

As a family owned company we value the things that make a family successful: commitment compassion hard work a unified vision and a desire for each other to succeed. RWC Group is committed to the long-term development of our family members. We offer paid training and carefully mentor each technician. No matter your level when you join us we want you to improve.

What We Offer

• Medical Dental & Vision Insurance
• 401K Plan
• Paid time off
• Growth opportunities
• Paid Training
• Family owned and operated
• Long term job security
• Health and wellness
• Discounts on products and services

Responsibilities

• Provide technical service to vehicles and equipment.

• Read job order observe and listen to vehicle in operation to resolve malfunction and plan work procedures.

• Follow checklists ensuring all critical parts are examined.

• Examine protective guards loose bolts and specified safety devices on trucks and adjust as needed.

• Test-drive vehicles to ensure that they run smoothly.

• Tag all warranty parts and returns to warranty clerk.

• Attend training classes and keep tabs on factory technical bulletins.

• Develop and maintain positive relationships with customers to increase overall customer happiness.

• Properly complete the service and/or repairs assigned by supervisor.

• Complete all work according to the applicable safety requirements and published procedures.

• Participate in and utilize to the best of ones abilities technical training as assigned by management.

• Maintain your designated workspace in an organized and clean manner.

• Ensure guest vehicles are returned as clean as they were prior to being serviced.

• Show the utmost courtesy to all guests visitors and dealership personnel.

• Make every effort to achieve the production objectives set by management.

• Adhere to manufacturers policies and procedures as they relate to labor operations time and repair order documentation when performing warranty repairs and torque specifications.

• Any other duties as outlined by the Service Supervisor and or management.

• Will be out in the field performing work.

Qualifications

• At least 1 year of Fleet or Dealership experience

• High school diploma or equivalent required

• ASE certification preferred

• CDL certification preferred

• Teammate with a strong sense of dedication to the customer and service team

• Self-motivated and professional

• Possess own tools

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.

Required Experience:

IC