Sales Training Specialist

Job Description

Job Description

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

As an integral part of the Rumpke Human Resources team, Training Specialist-Sales will act as a key enabler to implement Rumpke Sales Enablement initiatives for sales teams in their assigned area through in-person, on-line and self-paced learning opportunities. This role will own identification of training needs, contribution in training content development, delivery of both mandatory and developmental trainings, capturing of feedback on training efficacy and effectiveness and maintaining training records. This is a highly collaborative role that involves working with multiple stakeholders in HR and Sales. Reporting to the Sales Enablement Manager, this role is focused on elevating sales skills for the team through multiple growth and development-oriented engagements.

Responsibilities of Position:

• Onboarding & Development
  • Manage the monthly onboarding process for new sales hires, including training schedules, system access requirements, and structured 30/60/90-day progress tracking to ensure successful integration into processes and expectations
• Training Planning & Delivery
  • Develop quarterly training plans in collaboration with Sales Managers to ensure coverage for all identified sales team members based on skill gap analysis and stakeholder feedback
  • Facilitate engaging training sessions aligned to the annual Sales Enablement Plan through in-person and virtual delivery formats
  • Track attendance and participation for all training initiatives
• Content & Program Development
  • Collaborate with the Sales Enablement Manager to develop and enhance training content for instructor-led and self-paced learning modules
  • Maintain and update training materials to reflect evolving sales strategies, products, and market needs
• Performance Support & Coaching
  • Create and execute a monthly field observation plan to identify training gaps (e.g., ride-alongs, live and recorded call reviews)
  • Work directly with sales representatives on performance improvement initiatives through classroom training, on-the-job learning, and coaching
• Learning & Adoption
  • Track and promote utilization of eLearning and on-demand programs available in the LMS while gathering and analyzing feedback to measure training effectiveness and recommend improvements
• Continuous Improvement
  • Stay current on industry best practices in sales training, learning methodologies, and development trends. Apply modern learning strategies to increase engagement and retention
  • Other duties as assigned

Supervisory Responsibility:

• This position will not manage employees

Skills & Abilities Needed for Position:

• Ability to work well with and gain the respect of field salespeople
• A strong ability to drive, collaborate, and manage a wide range of enablement initiatives
• Work in a fast-paced environment and will be passionate about sales and enabling others
• Excellent verbal and written communication skills
• Able to work independently
• Creative, self-starting
• Excellent verbal and written communication skills, facilitation, problem-solving, analytical, and presentation abilities, and strong business acumen

Experience & Knowledge Needed for Position:

• 3+ years of experience in outside sales roles
• Proven experience delivering training in both in-person and virtual settings
• Experience in collaborating on the development of training content, supplement material and leader’s guide
• Strong skills in Microsoft Office applications, particularly Excel & PowerPoint
• Certifications in instructional design and experience in managing content authoring tools like Adobe Captivate, Articulate 360 etc. is a plus

Physical Requirements in a Regular Workday:

• Occasionally lifting/carrying/pushing/pulling a max of 10 lbs
• Rarely lifting/carrying/pushing/pulling a max of 20 lbs
• Rarely working outside in changing temperatures, wet/humid conditions
• Rarely working in areas of dust, odors, mist, gases, and other airborne matter
• Frequently stooping/kneeling/crouching/crawling
• Frequently climbing and/or balancing
• Frequently sitting/standing/walking

Additional Working Conditions/Aspects:

• Ability to travel between offices, as required
• Legally eligible to work in the United States
• Valid driver’s license (if applicable)
• Must successfully complete pre-employment testing
• Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.