Supervisor Dispatch

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Job Description :

Summary

The Dispatch Supervisor oversees daily operations for a local fleet of approximately 20 drivers performing yard moves and regional shuttle runs within a 100‑mile radius. This role is responsible for planning daily work assignments and driver schedules while ensuring safe, efficient equipment movement and on‑time service performance. The supervisor serves as the primary point of contact for drivers and coordinates closely with shipping and receiving locations and repair partners. Performance is measured through key metrics including on‑time shuttle and yard move execution, driver productivity, hours‑of‑service compliance, safety performance, and service disruptions or delays. The supervisor monitors driver performance enforces safety and regulatory requirements, and resolves operational issues to support reliable, continuous yard and shuttle operations.

Essential Functions

• Manage daily dispatch operations, including driver scheduling and workload planning for yard and regional shuttle activities.
• Monitor real-time operations to ensure safe, efficient, and on-time service execution.
• Lead and support drivers by providing direction, coaching, and day-to-day issue resolution.
• Enforce safety standards, DOT regulations, and Hours of Service compliance while monitoring safety performance.
• Partner with maintenance and repair teams to minimize equipment downtime and service disruptions.
• Escalate critical operational or safety issues and provide backup support for the Logistics Manager and Load Planner to ensure operational continuity.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Strong knowledge of trucking processes, technology, transportation, and supply chain management.
• Excellent communication and customer interaction skills
• Ability to assess problem, determine root cause, and work to resolution with a team.
• Self-starter: ability to work independently
• Functional experience in warehousing, transportation, and supply chain management
• Flexible work schedule some evening and weekend coverage required.
• Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required

Qualifications

• Two (2) years or more related experience and/or training or equivalent combination of education and experience. required.
• Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required

DOT Regulated: No

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Job Category: Transportation

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note :

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees :

If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.

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