Greeters/Hosts - Shaker Heights

Job Description

Job Description

Join the team bringing Northstar Cafe to Cleveland! How Hiring All Positions!

If you’re —

• excited about food prepared from scratch using the best local, organic, and artisan ingredients

• open to learning and growing your skills

• looking forward to being valued as an integral member of a team

• wearing a smile more often than not, and genuinely interested in sharing your joy

— then a Northstar Cafe SERVICE TEAM member might be the perfect job for you.

Bring your upbeat attitude, positive energy, and desire to be your best. We’ll teach you everything else.

We want you to be successful here, and support you with:

• thorough training in our beautiful dining room and professional kitchen

• top-notch teammates who’ll become close friends

• An efficient, productive, upbeat work environment

Here’s what you’d do:

• Serve guests with genuine warmth

• Show up ready to pitch in, help out, and become very knowledgeable about the food we serve

• Act with confidence to ensure our guests love their experience when unique situations arise

• Accurately follow our best known methods, which include processes for interacting with guests, serving, cleaning, and preparing beverages

• Arrive at work on time looking polished and professional

• Move quickly, and stand for six to eight hours per day, and lift 50 pounds

• Wash and cut fruits, vegetables, and herbs. Prepare syrups and mixers from scratch

• Use a variety of classic and modern beverage-related tools and machinery to prepare beverages

• Take pride in being part of the most loved restaurant in the neighborhood

And our team gets great benefits:

• medical/dental/vision life insurance

• 401(k)

• paid vacations, paid sabbaticals

• healthy lifestyle reimbursement

• free meal with every shift (pretty much everyone’s favorite benefit)

• endless opportunities to grow, challenge yourself, and have fun

Our team loves working here, and we strive to make this a place worthy of them. Here’s what some of them had to say:

“My favorite part about my job is I have the ability to make someone’s day, every day.”

“I’m proud of how clean we keep the restaurant, how we treat each other, and how we treat guests. Our standards are really high, which I love.”

“Shift meals is one of the best parts about working here! Our food is so wholesome and good.”

“The style of communicating, even when something’s wrong, is very kind. It makes people actually want to change. Learning this has helped me be a better communicator in all areas of my life.”

“It's the most supportive work environment that I’ve ever been a part of.”