Administrative Support Specialist

Administrative Support Specialist

Company: Anazao Community Partners

Location: Wayne County, Ohio

About Us

Anazao Community Partners is a nonprofit organization dedicated to swiftly meeting the behavioral health needs of our community through evidence-based practices and comprehensive support services. Our team is committed to fostering a supportive and inclusive environment for both clients and staff.

ACP provides support to consumers through four Programs:

• Access and Engagement: Intake and short-term care
• Community Care: ACP's term for Case Management
• Counseling and Therapy: Individual, group, and family care in schools, office, and home settings
• Service Coordination: Facilitating engagement between providers and families/client systems to solve complex needs

Position Overview

Anazao Community Partners (ACP) is seeking a friendly and dependable Administrative Support Specialist to provide front desk and general office support.

This role serves as the first point of contact for many clients and visitors, helping create a welcoming and professional environment. Responsibilities include greeting clients, answering phones, assisting with intake paperwork, and supporting basic office operations. The ideal candidate is organized, personable, and comfortable managing multiple tasks in a busy office setting.

Key Responsibilities

Front Desk & Client Support

Greet clients in a welcoming and professional manner. Answer and route incoming phone calls and assist with general inquiries.

Client Intake Support

Assist clients with completing intake and other required paperwork. Ensure intake documentation is complete and properly routed to appropriate staff. Provide basic guidance to clients regarding forms and office procedures.

Administrative & Office Support

Provide general administrative support to staff and leadership as needed. Assist with basic office tasks such as organizing files, preparing documents, and maintaining office supplies.

Assist with managing EHR and patient portals.

Data Entry & Record Support

Enter and maintain information in agency systems as needed. Assist with maintaining organized records and documentation.

Communication & Team Collaboration

Communicate clearly and professionally with staff and visitors. Work collaboratively with team members to support smooth office operations.

Qualifications

Education

• High school diploma or equivalent preferred

Experience

• Previous administrative or office support experience preferred.

Skills

• Friendly and professional customer service skills
• Ability to maintain confidentiality and professionalism when working with sensitive client information
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Ability to manage multiple tasks and deadlines
• Ability to work independently while contributing to a team environment

Ideal Candidate Attributes

• You are highly organized and detail-oriented.
• You communicate clearly and interact professionally with both clients and staff.
• You enjoy supporting systems and processes that help teams run efficiently.
• You are comfortable handling a variety of administrative tasks in a collaborative work environment.

Benefits

• Health, life, and retirement options
• Paid time off
• Opportunities for professional development
• Tuition reimbursement
• 401(k) with matching
• Dental and vision insurance
• Flexible schedule

To Apply

Please send your resume and any inquiries through Indeed or email to [email protected]

Anazao Community Partners is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals of all backgrounds to apply.

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Work Location: In person