Community Engagement Specialist - HHI Program

Position Title: Community Engagement Specialist - HHI

Reports to: Executive Director

Job Summary

The purpose of the Healthy Homes Initiative (HHI) is to improve the quality of life of residents and the City’s housing stock. Community Engagement Specialist – HHI will work in Cleveland neighborhoods to connect and build trust with residents and landlords and link them to resources, education and training.

Essential Functions

Each Community Engagement Specialist will focus on concentrated inspection areas in their neighborhood that are prioritized by their CDC Executive Director, HHI Manager, and Councilperson. Main roles and responsibilities include:

• Working with the HHI Manager, CDC team, and Councilmember to determine which areas of neighborhood have the most need.

• Identifying external and internal housing issues.

• Building trust, providing technical assistance, and developing a plan of action with the resident to address housing and quality of life issues.

• Connecting residents with resources available through the City of Cleveland, local nonprofits, and organizations.

• Collecting, inputting, and tracking field data.

• Administering the City’s paint program in the field with support from the CES Manager

• Delivering classes and forums for homeowners and landlords on at least a quarterly basis in coordination with HHI Manager.

• Develop outreach materials and distribution strategies to ensure regular communication with stakeholders.

• Maintains a filing and tracking system covering disseminated information, referrals, requests, complaints, and completed improvements to the property.

Skills and Experience

• A High school diploma or GED is required; bachelor's degree in social work, urban planning, public affairs, communications or another related field is preferred.

• One year of experience in community building, engagement, or serving clients in a social service environment; OR one year of paid experience in building or remodeling, contracting, building construction estimating, building inspection or building/real estate management.

• Comfort with data collection, software and technology (such as computers, tablets & Microsoft Office Suites)

• Ability to work independently and as part of a cohort/collaborative team.

• A valid State of Ohio Driver's License and propery insurance is required.

• Reliable transportation to conduct field surveys and inspections preferred.

• Complete Lead Renovation, Repair and Painting Program (RRP) certification within six months.

• Passionate about Cleveland neighborhoods and residents and has a servant leadership mentality – placing the growth and well-being of people and the communities to which they belong first and foremost.

• Problem-solver, good listener, and patient who enjoys developing relationships, working with diverse groups of people, and helping residents work through challenges they are facing.

Compensation

Starting at $45,000.00 per year. Full-time, non-exempt position with Health/Vision/Dental/Life Insurance & 401k matching.

How to Apply

Please visit or send your resume and cover letter to [email protected]. E0E