Team Leader - Grove City, Ohio

Join a vibrant and growing team as a Shift Leader at our Grove City, Ohio, location. Our company is dedicated to creating a supportive, energetic, and team-oriented environment where customer service and collaboration are at the core of our success. As a Team Leader, you will play a key role in overseeing daily store operations, guiding and developing team members, and ensuring an exceptional customer experience. This is an excellent opportunity for individuals who are passionate about retail, enjoy working in a fast-paced setting, and are looking to advance their careers with a company that values professional growth and internal promotion.

Responsibilities

• Support the Store Manager in all aspects of daily store operations and take on leadership responsibilities in their absence.
• Assist with recruiting, selecting, and retaining qualified team members to maintain optimal staffing levels.
• Motivate and direct the store team to achieve productivity and profitability goals, clearly communicating daily and weekly objectives.
• Promote outstanding customer service by coaching, training, and serving as a role model for team members.
• Maintain high standards for merchandise presentation and store appearance.
• Ensure compliance with all operational policies and procedures.
• Evaluate and purchase gently used clothing and accessories according to company standards.

Qualifications

• At least 1 year of management experience in retail, restaurant, or other fast-paced environments.
• Sales-driven, goal-oriented, and demonstrates strong integrity.
• Ability to adapt priorities and manage time effectively in a dynamic environment.
• Excellent customer service, communication, organizational, and follow-through skills.
• Ability to drive at any time during a shift to complete the store's banking functions

Benefits

• Competitive salary and bonus opportunities
• Comprehensive health, dental, and vision insurance
• Generous employee discount at all company brand stores
• Paid holidays, with all major holidays off
• Paid time off (PTO)
• Company-paid short-term and long-term disability coverage
• 401(k) plan with company match
• Flexible scheduling options
• Employee referral program
• Employee anniversary recognition program
• Opportunities for growth and professional development, with a strong focus on internal promotion