Software Development Specialist 2- 20068598

What Our Employees Have to Say:
BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.
  
  
  If you are interested in helping BWC grow, please

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What You'll Be Doing:
We are seeking a detail‑oriented and technically skilled Software Development Analyst to join our team. This role supports the design, analysis, testing, and implementation of software solutions that enhance the functionality of our internal and external web applications. The ideal candidate has strong analytical abilities, excellent communication skills, and a solid understanding of software development practices.

Key Responsibilities:

• Collaborate with development and support program testing and implementation.
• Read, write, extract, and report data from organizational website applications.
• Work with business partners to identify, analyze, and document system software requirements.
• Define problems, develop potential solutions, and provide recommendations based on findings.
• Provide post‑production support for internal and external web applications, including troubleshooting, routine maintenance, functionality verification, and enhancement work.
• Support user acceptance testing activities.
• Perform software testing such as creating test plans, test cases using tools like Azure DevOps.
• Assist with developing, implementing, and monitoring IT quality assurance standards, including test plans, test suites, test cases, and defect tracking.
• Contribute to the creation and documentation of standards and criteria for the software development lifecycle.
• Communicate with technical and non‑technical stakeholders across divisions (e.g., Claims, Employer Services) on topics involving testing applications.
• Gather, interpret, and apply information from multiple sources to support software development and testing activities.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

• Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

To Qualify, You Must Clearly Demonstrate:

Required Experience and/or Education:

• 48 mos. combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

• Or completion of associate core program in computer science or information systems AND 30 mos. combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

• Or completion of undergraduate core program in computer science or information systems AND 24 mos. combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

• Or equivalent of minimum class qualifications for employment noted above.
  
  Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.
  
  
  
  Job Skills: Software Development/Implementation

  
  Primary Technology: Software Testing/Quality Assurance Tools
  
  Professional Skills : Critical Thinking, Problem Solving, Responsiveness, Adaptability

Major Worker Characteristics:

Knowledge of computer & electronics, oral & written communication tools & techniques, customer support & personal service, state & Ohio Bureau of Workers Compensation (BWC) policy, procedures & applicable laws*, vision, mission & goals of BWC*, software development principles & methods for design, development, testing & implementation of new or modified software, commonly used query language, mathematic principles relative to assigned area in IT, IT principles, methods & practices in assigned specialty area, standard software validation tools, software distribution tools & mechanisms, technical writing & documentation practices.

Skill for reading comprehension, speaking, service orientation, troubleshooting, critical thinking, & complex problem solving.

Ability to stay abreast of current technologies in area of IT assigned, deal with problems involving several variables in familiar context, & define problems, collect data, establish facts & draw valid conclusions.

(*) developed after employment.

EEO & ADA Statement:
The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.

The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request reasonable accommodations related to disability, pregnancy, or religion, please contact the ADA mailbox [email protected].

BWC OCSEA Selection Rights:
This position shall be filled in accordance with the provisions of the OCSEA Collective Bargaining Agreement. BWC bargaining unit members have selection rights before non-bargaining unit members. All other applications will only be considered if an internal bargaining unit applicant is not selected for this position.

Salary Information:
Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.

Transportation:
Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.

Educational Transcripts:
For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.

All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.

Background Check:
Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.