Senior Broker

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - Cleveland, Emerald Pkwy

Division: Group

Job Posting Title: Senior Broker

Time Type: Full Time

Summary

As a Senior Broker at DSV, you will be responsible for managing and developing relationships with clients to deliver effective and efficient logistics solutions. You will be responsible for coordinating with internal teams and external stakeholders to ensure timely and cost-effective delivery of goods while ensuring compliance with all relevant regulations.

Duties and Responsibilities

• Develop and maintain relationships with clients to ensure a high level of customer satisfaction
• Coordinate with internal teams and external stakeholders to ensure timely and cost-effective delivery of goods
• Ensure compliance with all relevant regulations and internal policies
• Manage and develop a team of brokers to achieve business objectives
• Analyze market trends and develop strategies to improve business performance
• Negotiate rates and terms with carriers and service providers
• Provide guidance and support to other members of the team as required

Educational background / Work experience

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum of 5 years of experience in logistics and freight forwarding, including at least 2 years of experience in a supervisory role.
• Proven track record of developing and maintaining successful customer relationships.
• Experience in negotiating rates and terms with carriers and service providers.

Skills & Competencies

• Excellent communication, negotiation, and problem-solving skills.
• Strong analytical skills and attention to detail.
• Demonstrated ability to lead and manage a team.
• Knowledge of relevant regulations and industry standards.
• Ability to prioritize and manage multiple tasks simultaneously.

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• Manage and develop a team of brokers.

Preferred Qualifications

• Master's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Professional certification in logistics or supply chain management.

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Familiarity with logistics and supply chain management software systems.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $65,000 - $98,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.

DSV provides a comprehensive package of health benefits including medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions of up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .