Furniture & Design Retail Sales Representative

Job Description

Job Description

About Company:

ABOUT US / Furniture Fair has grown into the premier location for home furnishings in the Ohio and Kentucky and Indiana regions.. For over 62 years Furniture Fair, a family owned and operated business, has provided a tradition of quality home furnishings at Fair prices, while continually improving our services to meet and exceed our customers' expectations. To achieve our mission we apply Honesty, Integrity, and Professionalism in our dealings with each other and our customers. For this reason, our extended Furniture Fair family includes many employees with a tenure of more than 20 years. Check us out at

About the Role:

The Sales position is crucial for driving revenue and enhancing customer satisfaction at our 12 locations through-out the tristate area. The primary goal of this role is to effectively promote and sell our products while providing exceptional service to our customers. This position requires a proactive approach to identify customer needs and recommend suitable products, ensuring a positive shopping experience. Additionally, the Sales representative will be responsible for maintaining product displays and inventory levels, contributing to the overall presentation of the store. Ultimately, success in this role will be measured by sales performance, customer feedback, and the ability to foster long-term customer relationships.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in retail sales or customer service.

Preferred Qualifications:

• Experience in retail environments.
• Familiarity with customer management systems.

Responsibilities:

• Engage with customers to understand their needs and provide tailored product recommendations.
• Achieve and exceed sales targets through effective selling techniques and product knowledge.
• Maintain an organized and visually appealing sales floor.
• Process transactions accurately and efficiently using the point-of-sale system.
• Collaborate with team members to ensure a seamless customer experience and share best practices.

Skills:

• Strong communication and interpersonal skills are essential for engaging with customers and understanding their needs. Sales skills, including the ability to persuade and influence, will be utilized daily to drive sales and meet targets.
• Organizational skills are important for maintaining product displays and managing time effectively.
• Problem-solving skills will help address customer inquiries and resolve any issues that may arise during the sales process.
• Additionally, familiarity with technology and point-of-sale systems will enhance efficiency in processing transactions and managing sales data.

Physical requirement of this position:

• Must be capable of being on your feet (standing or walking the sales floor) for extended periods of time (up to two hours at a stretch)
• Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds
• Ability to freely access all areas of the store including selling floor, stock area, and register area
• Assist in floor moves, merchandising, display maintenance and store housekeeping
• Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensures re-wraps are done promptly

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time-to-time, as needed.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person