Residential Plumbing Service Technician

Benjamin Franklin Plumbing of Medina & Greater Cleveland, OH
Medina, OH

Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
  • Vision insurance
Title: Residential Service Plumber
Service Territory: Cuyahoga , Medina Counties & More
Position Location: Dispatch From Home, Office Location in Medina

Are You Ready To Earn What You Are Worth?

Are You Ready To Take Control Of Your Career & Win?

Benjamin Franklin Plumbing (Medina location) is hiring experienced residential plumbers!

Here's what we offer:

Compensation:

  • $25-$35/hr base (depending on experience)
  • Accelerated commission structure ON TOP OF your hourly..based on ticket size, AND your ability to build trust, solve problems and put the customer first.
  • Our engaged & positive plumbers consistently earn high five to six figures total compensation.
Our compensation model works really well for plumbers who are skilled technically AND comfortable with customer interaction. The hourly base keeps you safe, and the commission structure means you're rewarded for creating value, not just logging hours. And not being straight commission means we aren't about pressuring customers, nor will we tolerate that.

Career Growth Opportunity:

  • Upward Trajectory! We promote from within
  • Build communication skills that will level up your career and life
  • Continuing Technical Training
  • Small company feel with larger company resources
Benefits & Perks:

  • Alternative & Flexible Scheduling Available
  • Reasonable On Call Rotation ( We have on call, we are in the service business)
  • Company-matched IRA & profit sharing
  • Medical, Dental, Vision & Life Insurance
  • Generous PTO
  • Company service truck (take home, gas card included)
  • Company tablet & phone allowance
  • Year-round work (strong marketing keeps you busy)
What We're Looking For:

  • 3+ years residential plumbing experience
  • Customer-first mindset
  • Team player who's comfortable talking with homeowners
  • Clean background, drug test & MVR
About us: QTL Holdings, located in Medina OH, owns and operates Benjamin Franklin Plumbing locations in Medina, Columbus, and Dayton, plus One Hour Heating & Air in Medina and Dayton. We're Ohio owned (not private equity), and our leadership includes lifelong plumbers and HVAC tradespeople - not corporate suits who've never turned a wrench.

Don't let the fact we are part of a franchise deter you - If you're looking for a place where your performance benefits you, leadership is accessible, and you're more than just a number, let's talk.

- Tom Chuna
Director of Recruiting
QTL Holdings / Benjamin Franklin Plumbing

Posted 2026-03-17

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