Online Grocery Pick-Up Clerk

Kroger
Hamilton, OH
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Excellent oral/written communication skills

Desired Previous Experience:

  • Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
Essential Job Functions:

• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.

• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.

• Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.

• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

• Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.

• Read and follow directions given in the note section

• Ensure quality and freshness of all items chosen

• Communicate with customers via a portable phone and respond to calls in a professional and timely manner

• Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars

• Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.

• Process the orders through the point of sale (POS) system

• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

• Maintain organization and cleanliness of staging areas and equipment

• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor

• Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair

• Perform required opening and closing procedures

• Assist in training new e-Commerce team members

• Meet/exceed productivity standards

• Ability to work cooperatively in high paced and sometimes stressful environment.

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

• Ability to act with honesty and integrity regarding customer and business information.

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

• Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Posted 2025-09-21

Recommended Jobs

Payroll Specialist

NSNA
Sabina, OH

Company Overview Nippon Seiki is a world-class manufacturer of instruments for vehicles, agricultural, and construction equipment. Established in 1945, Nippon Seiki Co., Ltd. is headquartered in J…

View Details
Posted 2025-07-30

Mental Health Therapist - LISW, LSW, LPC, LPCC, IMFT, PsyD

Work with Willow
Springfield, OH

Job Description Job Description Job Description Work with Willow is working closely with a client that is a private practice group of mental health professionals who are dedicated to helping wit…

View Details
Posted 2025-09-20

Certified VDA6.3 Process and ISO16949 @ Columbus, OH

Pro QC International North America
Westerville, OH

Job Description Job Description Job Responsibilities: The main responsibilities will be to: Performing the audit at the manufacturing sites of our clients' suppliers per Pro QC checklists. …

View Details
Posted 2025-07-26

Sales Associate, PT

Under Armour
Avon, OH

Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and …

View Details
Posted 2025-09-14

Travel Nurse - Labor and Delivery

Vetted Solutions
Lorain, OH

We are seeking a dedicated Travel Nurse - Labor and Delivery in Lorain, OH, offering a competitive salary of $8,652/month. Responsibilities Provide specialized nursing care to laboring patients …

View Details
Posted 2025-09-20

CNC Machinist

General Tool Co
Cincinnati, OH

Job Description Job Description CNC Machinist Using your experience, set up and prove out programs on 4 or 5 axis CNC milling machines and machining centers to machine complex parts from var…

View Details
Posted 2025-07-25

Speech Language Pathologist

17322 EUCLID AVENUE COMPANY LLC
Cleveland, OH

Job Purpose: To assist in planning, organizing, developing, and directing Speech Language Pathology services in accordance with current applicable federal, state, and local standards, guidelines, …

View Details
Posted 2025-07-28

Chrysler Service Advisor

Don Wood, Inc
Rockbridge, OH

Job Description Job Description Don Wood Chrysler Dodge Jeep Ram is hiring a Service Advisor! Our new Chrysler Store, conveniently located right off State Route 33 in scenic Rockbridge, Ohio, i…

View Details
Posted 2025-07-26

General Manager

The Westin Great Southern Columbus
Columbus, OH

Job Description Job Description Benefits: ~401(k) ~ Competitive salary ~ Dental insurance ~ Employee discounts ~ Health insurance ~ Paid time off ~ Vision insurance We are looki…

View Details
Posted 2025-09-20

Physical Therapist for an In-house Skilled Nursing Facility

Autumnwood Care Center
Stow, OH

Job Description Job Description Job Type: Full Time Job Purpose: To assist in planning, organizing, developing, and directing Physical Therapy services in accordance with current applicable fe…

View Details
Posted 2025-08-06