Operations Customer Service Representative
TITLE: Operations Customer Service Representative
REPORTS TO:Operations Manager
JOB PURPOSE: Manage Revere’s fleet to provide world class customer service, build confidence and integrity with drivers, customers and team members.
PRIMARY RESPONSIBILITIES:
- Dispatch drivers in a professional and timely manner.
- Ensure shipment information is complete and accurate.
- Meet or exceed service requirements of customers.
- Develop and maintain strong customer relationships.
- Monitor shipments during transit and proactively update customers.
- Proactively identify and resolve service exceptions.
- Provide support to other CSRs to ensure customer continuity.
- Assist developing third party capacity.
EDUCATION:
- Two to four-year College Degree preferred
- Experienced with temperature control equipment
- Familiar with DOT and FMCSR
KEY SKILLS and COMPETENCIES:
- Strong written, verbal and listening skills.
- Familiar with using load boards.
- Ability to multitask and perform under pressure.
- Proficient with McLeod a plus.
- Attention to detail with a strong work ethic and a team player.
To apply, please email [email protected].
Recommended Jobs
Advanced Automotive Service Technician
Automotive Service Technician Location: Brondes Ford Maumee - Maumee, OH About Brondes Ford Maumee Brondes Ford Maumee has proudly served the Maumee community for generations, offering exceptio…
Bakery Team Member (Service Counter) - Part Time Seasonal
19607 Detroit Road, Rocky River OH 44116, United States 10484-RRO Rocky River Provides support as a member of the Bakery team to include receiving and preparing product, maintaining the Bakery area an…
Accounting assistant manufacturing
Accounting Assistant [Manufacturing Industry] Position Overview A manufacturing company in Fairfield, Ohio is seeking a detail-oriented Accounting Assistant (Clerk) to join its team. The ideal…
Teacher (PreK-3rd Grade)
Hello K-3rd Grade Teachers, Come join a therapist founded and led school team! Sage Connections is seeking a K-3rd Grade Teacher to join our team and provide services within the school setting for…
Software engineer
Company : enGen Job Description : SUMMARY OF JOB RESPONSIBILITIES This job has the goal of providing the opportunity to acquire practical experience through direct exposure to th…
Account Manager Trainee
Columbus OH | Account Manager Trainee At Shuhari Group, we place high-agency individuals into real-world client-facing roles and guide them through a structured evolution: SHU - Learn the fundame…
Speech Language Pathologist
Job Purpose: To assist in planning, organizing, developing, and directing Speech Language Pathology services in accordance with current applicable federal, state, and local standards, guidelines, …
Machine Operator
Now Hiring Machine Operators in Solon, Ohio • Set up, operate, and adjust packaging machines. • Load film, cartons, labels, and other materials. • Troubleshoot minor mechanical issues and report ma…
Diagnostic imaging
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected]. If you have questions while submitting an application, plea…
Construction VP of Development
Job Description Job Description CBIZ Talent Solutions is assisting our client in their search for a Construction VP of Development in Solon, OH. Position Overview We are seeking an ex…