Technical Project Manager - Hardware Delivery (Badging & Visitor Management Devices)

Job Description

The Global Physical Security (GPS) Systems Operations Team is seeking an experienced Technical Project Manager (TPM) - Hardware Delivery to oversee the delivery, configuration, deployment, and lifecycle management of self-service badging kiosks, printers, and visitor management hardware at Oracle's Colo, hyperscale, and corporate sites.

Reporting to the Global Director of Systems Operations, the TPM's primary focus is to ensure robust, scalable, and efficient hardware management for badging and visitor operations that support secure, high-availability access for employees, visitors, and other personnel, including at unattended locations. The role is crucial for reducing operational costs, improving workflow efficiency, and maintaining compliance with security and audit requirements on a global scale.

Responsibilities

Hardware Delivery & Lifecycle Management

• Lead the end-to-end delivery, configuration, deployment, ongoing maintenance, and eventual replacement of self-service visitor and badging kiosks, biometric enrollment devices, badge printers, and related visitor hardware solutions.

• Develop and enforce standards for hardware selection, installation, configuration, and preventative maintenance to maximize uptime and reliability.

• Track inventory, coordinate replacements/upgrades, and oversee hardware disposition to ensure seamless operations and compliance with security policies.

Project Management & Coordination

• Plan and execute hardware rollout and upgrade projects at new and existing sites, including Colo, hyperscale, and corporate locations.

• Develop and maintain project plans, schedules, milestones, and resource allocations to ensure timely and on-budget deployments.

• Serve as the primary escalation point for field hardware delivery issues, driving cross-team troubleshooting and resolution as needed.

Vendor & Cross-Functional Collaboration

• Engage with external vendors and contractors for hardware sourcing, installation, and technical support, ensuring SLAs are met and work quality is maintained.

• Collaborate closely with internal security operations, site facilities, and IT teams to ensure effective integration and alignment with Oracle's physical security infrastructure and operational needs.

Process Improvement & Compliance

• Continuously assess and streamline badging and visitor management hardware processes for efficiency, cost-effectiveness, and security.

• Ensure all systems and hardware management practices comply with Oracle's internal security, privacy, and audit requirements, maintaining documentation for regulatory/audit review.

• Support high-availability designs and operational processes to minimize downtime for critical access infrastructure.

Innovation & Best Practices

• Monitor emerging trends in badging and biometrics hardware; evaluate and pilot relevant technologies to enhance Oracle's security operations.

• Lead or support proof-of-concept deployments to validate new solutions before full-scale rollout

Required Qualifications & Key Competencies

• Bachelor's degree in Engineering, Computer Science, Security, or related field (or equivalent experience).

• 8+ years of technical project management in physical security hardware delivery or IT hardware deployment, preferably in large-scale or hyperscale environments.

• Direct experience with badging, biometric enrollment, or visitor management devices/hardware deployments.

• Expert project planning, vendor management, and problem-solving capabilities.

• Strong documentation skills, with familiarity in supporting audit and compliance needs for physical security hardware.

• Excellent communication talents spanning field technicians to executive stakeholders.

• Self-starter with high accountability-proven track record managing major hardware projects independently.

Desirable Qualifications

• Professional certifications (PMP, PSP, or related hardware-focused designations).

• Understanding of physical security, access control, and compliance best practices (e.g., GDPR, CCPA, ISO 27001).

• Experience in process automation or data analytics for hardware management and monitoring.

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Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $90,100 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4

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