Patient Coordinator - Arch City Dental Grandview

Dental Associates Group
Grandview Heights, OH

The position offers great medical benefits, including 3 health insurance plans to choose from, Vision insurance, PTO, sick days, and NO WEEKENDS!

Our ideal candidate is someone who will be hard-working, self-motivated, personable, and interested in developing a rapport with patients to help them improve their oral health.

Qualifications:

  • Excellent Communication Skills
  • Self-motivated, Punctual, Team Player
  • Experience using Open Dental is preferred

The patient coordinator works alongside the office manager and clinical team to deliver an exceptional patient experience. Ideal candidates should possess a friendly, outgoing demeanor and excellent organizational skills while also having the ability to direct and help maintain full, productive schedules.

Essential Functions:

Greet and welcome patients and visitors to the practice.

  • Check in patients according to office protocol, verifying and updating patient information.
  • Confirm the next day's appointments according to protocol and patient preferences.
  • Schedule patients for efficient use of the doctor's and staff time.
  • Maintain a professional reception area.
  • Manage the recall and inactive patient system
  • Collect payment from the patients at the time of service.
  • Prepare financial treatment plans and present plan options to the patients.
  • Gather and verify patient benefits and maintain accurate benefit summaries in dental software.
  • Open and close dental offices according to office protocol.
  • Daily cash handling and balancing the day's transactions.
  • Submit insurance claims for completed treatment and prior authorizations.

Work authorization:

United States (Required)

Posted 2025-08-06

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