Call Center Representative
Call Center Representative Job Description
We are hiring an experienced Call Center Representative to help us keep growing.
Responsibilities for Call Center Representative
- Utilize company equipment to facilitate calls
- Interact with all customers in a friendly and courteous manner
- Follow all prompts from call management system to provide the appropriate customer service
- Handle all issues in accordance with best practices
- When necessary involve senior management
Qualifications for Call Center Representative
- High school diploma
- Excellent verbal communication skills
- Strong literary comprehension capability
- High-speed internet connection (if working remotely)
- Capable of staying focused and tuning out outside distractions
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