Operations Manager

EHC is currently looking for an Operations Manager in the Cincinnati, OH area.

Job Summary:

The client relies on the efficiency and effectiveness of our distribution centers to deliver material correctly and on time. This distribution Professional will manage and oversee inbound activities, inventory control, outbound activities and safety culture within the warehouse to ensure quality standards are met. The ideal candidate is detail oriented, comfortable with Microsoft Office and utilizing internally developed technology in a warehouse environment. Candidate must be able to navigate a dynamic and fast paced environment ultimately overseeing the fulfillment of thousands of product orders every year.

Essential Responsibilities:

• Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
• Schedule and oversee warehouse team to meet the demands of the fulfillment center and manage the flow and quality of work to maximize efficiency and minimize overtime.
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed.
• Meet regularly with warehouse leads to review, analyze, and develop actional plans for productivity and loss prevention.
• Communicate and demonstrate the company's Core Values by developing trust and respect among peers and staff, building strong teams and partnerships and driving results.
• Coach, train and develop management team and associates on operational functions.
• Work with Director of Operations
• Warehouse management - supervise warehouse personnel to maintain accurate inventory records.
• Continuous Improvement: never satisfied with status quo, always curious/inspired to innovate, measure to keep score and move all aspects of the operations/processes forward.
• Stay up to date on workplace trends and standard methodologies across the industry.
• Provide guidance and leadership to a team of managers. Set clear goals, objectives, and performance expectations. Foster a positive work environment, promote teamwork, and develop talent through coaching and mentoring.
• Regularly assess and evaluate the performance of the facility. Review reports, engage with managers to ensure compliance with operational standards, policies, and procedures.
• Identify potential operational risks and develop mitigation strategies. Ensure compliance with legal and regulatory requirements, health and safety standards, and industry best practices.

Information and Activities Critical to Process Quality:

• Ensure the Warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training associates and establishing, monitoring, and managing operational goals.
• Maintain warehouse operations standards and procedures for product handling and storage requirements, equipment utilization, inventory management, shipping and receiving.
• Train and manage a team to solve day-to-day operational issues and reach short and long-term performance goals.
• Oversee daily operations, while controlling and managing inventory and logistics.
• Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

Department Responsibilities:

• Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
• Schedule and oversee warehouse team to meet the demands of the fulfillment center, and manage the flow and quality of work to maximize efficiency and minimize overtime.
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed.
• Meet regularly with warehouse leads to review, analyze, and develop actional plans for productivity and loss prevention.

Qualifications:

• 3+ years in an operations management role managing hourly employees
• Ability to read and understand industry specifications, charts, and tables
• High school diploma, BA preferred
• Excellent Problem-solving skills and leadership qualities
• Comfortable delivering frequent and direct written and oral feedback
• Proficient with MS Word, Excel, and Outlook preferred.
• Customer Service Skills
• Excellent Communication skills
• Experience in the industrial industry, preferred