Fleet Services Supervisor - Twinsburg, OH

Start a Watco Career and Discover the Difference

Keep the world’s supply chain moving. That’s what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs.

Whether you’re at one of these locations or in a support-services role, there’s one thread that ties everyone together. We’re all on the same team. One Watco .

Here’s what you can expect from Watco:

• Award-winning culture recognized by Forbes and Newsweek
• Competitive compensation and benefits
• Paid on-the-job training with peer trainers
• Operations training at the Safe Performance Center in Birmingham, Alabama
• Leadership and development programs offered through Watco University
• Career advancement opportunities

This position will have competitive salary.

The Fleet Supervisor is responsible for managing the day-to-day pick-up and delivery operations at the warehouse. This position plays a crucial role in ensuring procedures and operations are followed by team members, independent contractors, and their team members to increase efficiency and profitability, for greater customer satisfaction.

It is essential for the Fleet Supervisor to work closely with customer service, sales, and hub management to ensure successful customer-facing results. This position has various responsibilities including involvement in management of station Linehaul operations and minimizing costs for linehaul in stations.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDING THE FOLLOWING (OTHER DUTIES MAY BE ASSIGNED):

• Plan and organize the process of delivering inbound freight
• Manage relationships with independent contractors including ensuring the company’s compliance with the applicable agreement
• Maintain compliance with company policies, federal, state, and local regulations
• Communicate and discuss contractual changes and issues with Independent Contractors
• Assist customer service in resolving pick-up and delivery issues
• Accompany sales professionals on customer visits
• Conduct safety meetings for Independent Contractors and their employees
• Assist in hub sort processes if dedicated management is not available
• Effectively implement field operational processes
• Ability to effectively provide team members instruction on process and practice

QUALIFICATIONS/SKILLS & ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty. The attributes listed below are representative of the knowledge, skill, and/or ability preferred:

• High school diploma or General Education Development preferred
• Two (2) years operational experience or an equivalent combination of education and experience recommended
• Read, write, and communicate in a professional manner
• Apply knowledge of organization, communication, conflict resolution, and time management skills
• Have basic computer skills – Microsoft Excel, Word, PowerPoint, and Data Entry

WORK ENVIRONMENT

Work is performed primarily in a warehouse environment with frequent interruptions from team members and independent contractors, and regular high noise level. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

PHYSICAL REQUIREMENTS & PHYSICAL DEMANDS

• Must be able to lift, carry, and push up to 50 pounds
• Must be able to maneuver and access all areas of the warehouse