Patient Services Coordinator Women’s Health Clinic

Patient Services Coordinator (PSC)

HerKare Women’s Health Clinic – Dublin, OH
💲 $22/hour | Full-Time | Onsite

About HerKare

HerKare is a women-centered healthcare clinic dedicated to providing compassionate, personalized care in a welcoming and modern clinical environment. While LowT Center/SynergenX and HerKare are established leaders in hormone therapy and growing healthcare services, our Dublin, OH clinic is brand new—offering an exciting opportunity to help build clinic culture from the ground up.

We are seeking a highly professional and patient-focused Patient Services Coordinator (PSC) who thrives in a fast-paced medical environment and is passionate about delivering an exceptional patient experience.

Position Summary

The Patient Services Coordinator serves as the first point of contact for patients and plays a critical role in creating a seamless, welcoming, and efficient front-office experience.

This position is ideal for someone who enjoys organization, accountability, patient interaction, and being the operational heartbeat of a growing women’s health clinic.

Schedule

• Monday: 8:00 AM – 5:00 PM
• Tuesday: 8:00 AM – 7:00 PM
• Wednesday: 8:00 AM – 1:00 PM
• Thursday: 7:00 AM – 5:00 PM
• Friday: 8:00 AM – 5:00 PM
• Saturday: 8:00 AM – 12:00 PM (2–4 Saturdays per month)
• Employees are expected to arrive 15 minutes prior to shift start .

Key Responsibilities

Front Office & Patient Experience

• Greet and check in patients in a warm, professional manner
• Deliver a white-glove patient experience from arrival to departure
• Explain insurance benefits, coverage, and out-of-pocket costs clearly and compassionately
• Collect and process patient payments accurately
• Answer phones, manage voicemails, and respond to patient communications
• Schedule appointments and manage provider calendars efficiently
• Enter and maintain accurate patient and insurance information in the EHR
• Maintain an organized, clean, and welcoming front desk and waiting area
• Support clinic flow and assist in coordinating daily operations
• Complete daily cash reconciliation and prepare bank deposits
• Ensure all patient documentation and administrative tasks are completed accurately and timely

Qualifications

• High school diploma or GED required (Associate degree preferred)
• Previous experience in a medical office, clinic, or healthcare setting strongly preferred
• Strong patient service, communication, and interpersonal skills
• Comfortable discussing insurance, billing, and payment options with patients
• Proficient with electronic health records and Microsoft Office
• Highly organized, detail-oriented, and able to multitask in a fast-paced clinic environment
• Professional demeanor and polished presentation

Why Join HerKare

• Competitive pay at $22/hour
• Full benefits package
• Opportunity to help launch and shape a new women’s health clinic
• Patient-centered culture focused on compassion and quality care
• Collaborative, supportive team environment
• Stable, full-time schedule with consistent hours

Work Environment & Physical Requirements

• Onsite clinical office setting with direct patient interaction
• Ability to stand, sit, and move throughout the clinic day
• Ability to lift up to 25 pounds and perform routine office tasks

Equal Opportunity Employer

HerKare provides equal employment opportunities to all applicants and team members and does not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. Reasonable accommodations are available upon request.