Union control room operator

Union Control Room Operator - Overnight Shift

Job ID

242537

Posted

13-Oct-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Building Management, Engineering/Maintenance, Facilities Management

Location(s)

Columbus - Ohio - United States of America

About the Role:

Are you ready to be the heartbeat of facility operations? As a CBRE Union Control Room Operator, you’ll monitor critical systems, respond to alarms, and coordinate with Help Desk, Engineering, and Facilities teams to ensure safe and efficient performance across the region. This role offers hands-on problem-solving, structured procedures, and the chance to make a real impact in a fast-paced, high-stakes environment.

Schedule: Tuesday - Saturday, 12am - 8am

This job is part of the Security and Fire job function. They are responsible for the organization's physical security and fire safety or other tangible assets.

What You’ll Do:

• Work with the Help Desk to route tickets to the proper teams.
• Access critical equipment across the region and monitor for alarms. Determine the severity and cause of alarms and alerts from critical devices and act. Escalate problems to proper Facilities Managers.
• Alert Engineering, Facilities, and Incident Response teams when a problem is severe enough to require the shutdown of equipment.
• Maintain database of critical environments including floor plan information and equipment documentation.
• Provide progress reporting, logging of incidents, ongoing follow-up, and close out.
• Coordinate change management processes for all work in the critical environment.
• Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
• Evaluate and select solutions from established options.
• Impact the team through the quality of the services or information provided.
• Follow standardized procedures and practices and receive regular but moderate supervision and guidance.

What You’ll Need:

• High School Diploma or equivalent experience with 2-3 years of job-related experience.
• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
• Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
• Ability to explain detailed and complicated information within the team in a clear and concise manner.
• Microsoft Office Word, Excel, Outlook, Teams, etc., CMMS, and BAS
• Strong organizational skills with a robust inquisitive approach.
• General math skills. Ability to calculate advanced figures such as percentages, discounts, and markups. or complicated information within the team.

Why CBRE?

We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in!

• Union paid medical benefits and pension after 90 days
• Internal advancement available after 6-month mark
• Work/Life Balance: 40-45 hours a week
• Competitive Pay

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Should any element of this Job Description conflict with the provisions of an applicable collective bargaining agreement, the terms and conditions of the collective bargaining agreement will prevail.

The pay range for this position is subject to an applicable Collective Bargaining Agreement. The negotiated rate for the Union Control Room Operator position is $31.00 per hour. Please refer to the Collective Bargaining Agreement regarding pay scale. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.



Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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