Acquistions Specialist/Buy Center
Germain Honda of Dublin Acquisitions Specialist-Buying Center Dublin, OH At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As an Acquisitions Specialist, you are the source for generating more inventory, with a better selection and ultimately helping the dealership sell more vehicles. No automotive experience necessary. We provide an extensive two-week training program to get you familiar with all systems (vAuto, VinSolutions, KBB, Cars.com), scripts and word tracks, through role playing and appointment setting. Responsibilities:
- Direct outreach to customers via phone, email and text
- Engage with customers and set appointments for showroom visits
- Provide customers with live market data on their vehicle
- Follow up with leads that are not ready to make an appointment or no-show
- Utilize CRM tracking system daily
- Previous customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Comprehensive Coverage & Health, Dental and Vision Insurance
- 401(k) Savings Plan with Employer Match
- Paid Vacation/Company Holidays
- Competitive Wage Plans
- Ongoing Professional Development and Internal Promotions
- Company Outings and Activities
- Employee Discounts
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