Phlebotomist and Patient Service Representative - Talsman Primary Care - PRN

Phlebotomist and Patient Service Representative - Talsman Primary Care - PRN

Dual Role!

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Job Summary:

The Laboratory Department is looking for a Phlebotomist to join our growing team. The Phlebotomist is responsible for drawing quality blood samples from patients, preparing those specimens for lab testing, and completing clerical duties in a timely manner to maintain the department efficiently. Responsibilities will include order entry, result look-up, report generation, and answering internal/external calls in a friendly and helpful manner.

Essential Functions:

• Provides excellent customer service skills by greeting patients and the community in a respectful manner

• Collects all specimens according to established procedures from patients and ensures that they are properly processed

• Identifying patients accurately and matching the patient's identity with the correct service is critical for patient safety

• Responsible for data entry and processing of specimen by labeling, centrifuging, splitting, and freezing specimens as requested by test orders

• Performs departmental-related clerical duties such as checking inventory, stock supplies, and answer phones as needed

• Must possess the ability to troubleshoot and resolve problems promptly

• Other duties as assigned

Education:

• High School Degree or GED

Licensure/Certification:

• Phlebotomist Certification preferred but not required

Experience:

• One-year phlebotomy experience preferred but not required

• Customer service in a retail or service environment preferred

Skills & Abilities:

• Ability to provide quality, error-free work in a fast-pasted environment

• Engage with staff and patients in a professional manner

• Position requires travel to off-site locations

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]