Senior Product Delivery Associate - FAS Maintenance Team

JPMorgan Chase Bank, N.A.
Columbus, OH
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in the FAS Maintenance Team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-functional teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities
  • Support testing efforts across multiple applications within the FAS organization
  • Proactively engage with clients and team members to verify timelines and requirements
  • Complete all deliverables according to aligned sprints and schedules; communicate and escalate risks, blockers, and impacts that could delay initiatives
  • Collaborate with development teams to troubleshoot and resolve issues that require next-level support
  • Participate in all team agile events, learning sessions, and team discussions as we review best practices
  • Partner with FAS Product Areas to identify new efficiency opportunities that can be enhanced by testing automation
Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise in product delivery or a relevant domain area
  • Demonstrated performance in either product delivery or relevant domain area
  • Experience executing operational management and change readiness activities
  • Experience in product deployment processes
Preferred qualifications, capabilities, and skills
  • Developed knowledge of the product development life cycle

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans
Posted 2025-10-18

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