Medical Assistant

Job Description

Job Description

About Us
Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at

About the Role
The Medical Assistant is a vital role in supporting patients throughout their fertility journey. We are seeking compassionate, detail-oriented individuals who thrive in a dynamic, fast-paced environment. As a Medical Assistant , you will assist with procedures, provide education, and support the multidisciplinary team, ensuring every patient receives exceptional care at every step of their path to parenthood.

We are seeking a Medical Assistant to join our dedicated team in Westerville, OH. This is a full-time, onsite position , working Monday-Friday, 7:00 AM to 3:30 PM with a weekend rotation of one Saturday morning per month.

Key Responsibilities

• Greet and check-in patients, verify medical history, and update their information.
• Assist healthcare providers with patient examinations, procedures, and treatments.
• Perform diagnostic tasks such as taking vital signs, drawing blood, and administering injections.
• Prepare examination rooms and ensure equipment and supplies are stocked and ready.
• Maintain accurate and up-to-date electronic medical records (EMR).
• Coordinate and schedule patient appointments, including follow-ups and referrals.
• Educate patients on treatment plans, medication protocols, and preventive care measures.
• Adhere to infection control and safety standards to maintain a clean and organized environment.
• Assist with inventory management and clinical supply ordering.
• Respond to patient inquiries and provide outstanding customer service.
• Perform other duties and support special projects as assigned.

Position Requirements

Education & Licensure:

• Associate’s degree in the medical field or certification from an accredited medical assisting program.
• Maintain current BLS/CPR certification.

Experience & Skills:

• Preferred 2+ years of experience in a healthcare setting.
• Strong phlebotomy skills preferred.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency with computers and electronic medical records (EMR) systems.
• Exceptional customer service skills and the ability to empathize with patients.

Compensation & Benefits

• Hourly Rate: $19.00 - $21.00 per hour (final offers based on experience, skills, and qualifications).
• Benefits Package: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous PTO, paid holidays, and a retirement savings program. Full details will be shared during the interview process.

Diversity & Inclusivity at Pinnacle Fertility
At Pinnacle Fertility, we celebrate diversity and are committed to creating an inclusive environment for all team members. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.